-=PCTechTalk=- Re: USB Problem

  • From: Gman <gman.pctt@xxxxxxxxx>
  • To: <pctechtalk@xxxxxxxxxxxxx>
  • Date: Sat, 12 Jul 2008 18:45:32 -0400

Hi Fred,
    The first question I have to ask is whether or not you've installed the 
drivers for the mainboard's chipset yet?  The correct USB drivers that are 
specific to that mainboard are a part of that set.  If not, them you're only 
running the ones that are suplied by XP, which are extrememly limited and 
prone to issues.  If those are already installed, try updating them from the 
board's manufacturer's site.

    Next, do you have any networked shares mapped to this system?  There is 
a known conflict that sometimes arises betwen USB drivers and mapped network 
shares.

    You can try running SFC (System File Checker) from a command prompt 
using the following syntax.  Just be aware that it only restores corrupted 
files, not registry settings.

sfc /scannow

    Finally (for now), have you done any reassignments of drive letters on 
this system?  If you've changed any drive letters, it could have been enough 
to confuse the USB hub as to what should be assigned to the non-working 
sitcks.  Occasionally when Windows gets confused about something, it will 
simply do nothing.


    You always have the option to go into Device Manager (Start > Run, type 
in devmgmt.msc & press Enter), remove all references to USB support (at the 
very bottom of most), reboot and let Windows reinstall all of the drivers 
and reg entries.  Hopefully, something here will get your sticks back on the 
job.         :O)

Peace,
Gman

"The only dumb questions are the ones we fail to ask"

----- Original Message ----- 
From: "Fred Ward" <fred.ward@xxxxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Saturday, July 12, 2008 7:39 AM
Subject: -=PCTechTalk=- USB Problem


> Hi,
>
> I have a problem with my XP Pro computer and the USB drives (6 x USB 2).
>
> I have two Kingston DataTraveller 4GB stick drives plus two older (USB 1)
> 1GB stick drives - my XP pro system will successfully read one of the 4GB
> drives, but won't read the other (or the two 1GB drives). I can however 
> read
> all four drives on 3 other XP Home computers perfectly normally. I've also
> got a problem with a USB printer not working, but the USB scanner works
> fine.
>
> The USB drivers are the same version (on all the PCs) and don't look to be
> corrupted.
>
> Is there a table (in the registry perhaps) where I can remove entries
> manually for the devices it can't read and start again? Or can anybody 
> offer
> any other suggestions please.
>
> Regards,
>
> Fred 


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