I just responded to a message from Bob but want to add a bit. As I told him, Symantec responded and told me I needed to remove the old Norton SW before downloading the new! I had already done it and it appears you are correct that it takes care of itself. I don't see any sign of the old one in add/remove programs and it seems to be working perfectly. I Updated, ran virus scan, and one button check up. Checkit is there where it is supposed to be. I did hit one snag when I tried to add GoBack. It said I did not have enough space and to close all applications including those on the taskbar. I did not have anything else running but I tried to use EnditAll, which I used to use on my Win 98SE. It acted like it had never been installed so I went through that process and then it started to go in circles, wanting me to install it again. I do not believe I have ever used it since getting XP Pro so maybe it does not work on this system. I tried right click and closing stuff on the task bar but not everything would allow me to close it. Then I got sidetracked with a phone call so have not tried again to install GoBack. Has anyone on the list tried to use EnditAll on Windows XP? I may need to ditch that program if it is no longer effective. In the meanwhile I need some tips on how to close out all applications in order to install GoBack. If I understand correctly it is not lacking hard drive space? I have 12 gig of free space on a 40 Gig drive. Joyce P.S. Rose, you are light years ahead of me in computer knowledge so KISS please. Oh, and I did pay extra for time to download but I think it was only 6 weeks or so. Probably would have been wiser to buy the disk. ---- Original Message ----- From: "Tech Rose - LoveBytes" <TechRose@xxxxxxxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Thursday, June 16, 2005 1:33 PM Subject: -=PCTechTalk=- Re: Renewing Subscription to Norton System Works > The files you are referring to are what you downloaded. If you have run > them and the program(s) are installed they do not need to be there. > > I strongly urge you to put these on a CD and label it...I would also > include > the files you get from the Firewall when you download it. If you should > ever lose your hard drive, or need to reinstall Norton you will need these > files. Unless you paid Norton extra to be able to download them for a > year, > the download time is limited (like a week or something). But, if you have > them on CD, then you can use them to reinstall if you need to. Be > optimistic..maybe you will win or someone will give you a new PC and you > will not need this one. Then you will have Norton to put on your new PC! > I would also include a copy of the email confirmation you got from Norton > about purchasing the software. It would have some sort of numbers on it > as > well as the link to download the file(s). This will be helpful the next > time you want to upgrade. > > When you open Systemworks, do you see all the other programs, Go Back, > CheckIt, etc installed? (Checkit is listed under extra features). > > WinRar is a compressed file. It is like a zip file, but it is done by > another company. > > When I am downloading things from the net: > > I have a Directory on an external drive that I store the download files > in. > Most download files are zip (compressed) files. I store them separately > from where I install the program. I do that because if I were to lost my > hard drive with my programs on them, I still have the Downloaded files to > re-install the programs. > > I personally never install a program on my C: unless it has to go there. > Norton insists at least part of it has to go on the C: so I let it install > there, where it wants to be. > > One of the benefits of not installing programs on the C: is if I should > have > to reformat, I could reformat ONLY my C:. Then, I still have the file > structure in place to reinstall my programs. I do not have to create all > the folders again. I do not have to re-think my philosophy as to where > things should go. It makes a recovery a lot easier! I just reinstall my > programs directly into the same folders. > > Also, I do NOT store my data from my programs in the same folder as the > programs. Sometimes when you reinstall programs, they will overwrite > everything in the folders and you could lose some of your hard work. > > I put my Data on another Drive letter - also an external drive - so I will > not lose it in a reinstall process. > > Now, I do back up that External drive (to DVD's or CD's or another > external > drive. > I do not need to take up the space to back up the programs directories as > I > have the programs on physical CD's that came with the program, or on the > external drive of my Downloads. > > I hope I am making this clear and not too convoluted. If I am not > clear..just holler and I will try harder. > > I can send you a screen shot (directly as this list does not allow > attachments) of my external drive, with the directories of the files I > have > saved there..to show you the structure. I can also send you a screen shot > of my Programs Directory. (In my Programs directory, I install programs > by > category... Graphics, Games (A girl has to have games!) Chat Programs, > Greeting Cards, etc. > > Have a great day.. let me know if you need help... I do hope I did not > overload you and confuse you. > > Rose > Las Vegas -- <Please delete this line and everything below.> To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/