Re: Metalink Fiasco
- From: troach@xxxxxxxxx
- To: howard.latham@xxxxxxxxx,sanjeevorcle@xxxxxxxxx
- Date: Mon, 9 Nov 2009 20:16:34 +0000
This is not going to get good press.
Sent from my Verizon Wireless BlackBerry
-----Original Message-----
From: Howard Latham <howard.latham@xxxxxxxxx>
Date: Mon, 9 Nov 2009 20:03:08
To: <sanjeevorcle@xxxxxxxxx>
Cc: <david.barbour1@xxxxxxxxx>; <lyallbarbour@xxxxxxxxxxxxxxx>;
<oracle-l@xxxxxxxxxxxxx>
Subject: Re: Metalink Fiasco
looks like it has lost all my details. Unbreakable? Broken!
2009/11/9 Sanjeev Mellacheruvu <sanjeevorcle@xxxxxxxxx>
> I had problems logging in using the flash url hangs at 96% until I tried
> HTML url.
>
> https://supporthtml.oracle.com/ep/faces/index.jspx
> I am having tough time searching for metalink documents.
>
>
> On Mon, Nov 9, 2009 at 10:20 AM, David Barbour
> <david.barbour1@xxxxxxxxx>wrote:
>
>> I can't even log in. The screen just hangs showing 96%. But the Benefits
>> on the screen are scrolling perfectly.
>>
>>
>>
>> On Mon, Nov 9, 2009 at 1:11 PM, <lyallbarbour@xxxxxxxxxxxxxxx> wrote:
>>
>>> So... my metalink is working fine, after i had to re-log in again this
>>> morning. I can see all the new stuff with Flash, etc. I'm sorry if i'm
>>> adding more flames to these flames about metalink, but i'm not seeing any
>>> problems today after their upgrade. i even opened a new SR and the tech
>>> already got back to me in a couple of hours (which never happened before).
>>>
>>> I've been going through the posts from the weekend and laughing at the
>>> silliness. Kinda sucks that the read-only metalink never worked... but are
>>> people still having issues today?
>>>
>>> Lyall
>>>
>>>
>>>
>>> -----Original Message-----
>>> From: Crisler, Jon <Jon.Crisler@xxxxxxx>
>>> To: ORACLE-L <oracle-l@xxxxxxxxxxxxx>
>>> Sent: Mon, Nov 9, 2009 1:02 pm
>>> Subject: Metalink Fiasco
>>>
>>> I don’t know how else to put this besides fiasco- this is totally
>>> unacceptable for a company as large at Oracle. Metalink has been
>>> effectively down for 3 days now.
>>>
>>> I have patches to download, problems to research and service requests to
>>> update. My company spends millions of dollars a year alone for Oracle
>>> Support. The read-only Metalink never worked, and the Oracle support phone
>>> lines are saturated.
>>>
>>> On a scale of 1 to 10, with 1 being completely dissatisfied, and 10 being
>>> ultra happy, I can safely say I am not in the 6-10 range.
>>>
>>
>>
>
--
Howard A. Latham
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