I just talked to a friend of mine who works internally. Even people inside of oracle are having major issues with mos. This is not good. Sent from my Verizon Wireless BlackBerry -----Original Message----- From: Joey D'Antoni <jdanton1@xxxxxxxxx> Date: Tue, 10 Nov 2009 15:03:40 To: <daniel.fink@xxxxxxxxxxxxxx>; <oracle-l@xxxxxxxxxxxxx> Subject: Re: Metalink Fiasco Does anyone want to write this story up and get it posted on slashdot? It's been in a few blogs, but some mainstream press may be the only way to resolve the problems.... ________________________________ From: Daniel Fink <daniel.fink@xxxxxxxxxxxxxx> To: oracle-l@xxxxxxxxxxxxx Sent: Tue, November 10, 2009 5:56:51 PM Subject: Re: Metalink Fiasco I just returned from an Oracle 11gR2 release event. One of the sessions included some information about My Oracle Support from an Oracle Support Manager. When the response to who has logged in to My Oracle Support? was met with a few hands and some nervous laughter...he asked who took our online My Oracle Support training? When only 2 hands went up (in a room of 90), his response was to chastise us for not taking the training. No apologies for the mess. No acknowledgement for the fiasco. I walked out. It appears that the problems are caused by a bunch of untrained users. Yeah...that's the ticket... -- //www.freelists.org/webpage/oracle-l