Re: Metalink Fiasco

  • From: Sanjeev Mellacheruvu <sanjeevorcle@xxxxxxxxx>
  • To: david.barbour1@xxxxxxxxx
  • Date: Mon, 9 Nov 2009 11:27:40 -0800

I had problems logging in using the flash url hangs at 96% until I tried
HTML url.

https://supporthtml.oracle.com/ep/faces/index.jspx
I am having tough time searching for metalink documents.


On Mon, Nov 9, 2009 at 10:20 AM, David Barbour <david.barbour1@xxxxxxxxx>wrote:

> I can't even log in.  The screen just hangs showing 96%.  But the Benefits
> on the screen are scrolling perfectly.
>
>
>
> On Mon, Nov 9, 2009 at 1:11 PM, <lyallbarbour@xxxxxxxxxxxxxxx> wrote:
>
>> So... my metalink is working fine, after i had to re-log in again this
>> morning.  I can see all the new stuff with Flash, etc.  I'm sorry if i'm
>> adding more flames to these flames about metalink, but i'm not seeing any
>> problems today after their upgrade.  i even opened a new SR and the tech
>> already got back to me in a couple of hours (which never happened before).
>>
>> I've been going through the posts from the weekend and laughing at the
>> silliness.  Kinda sucks that the read-only metalink never worked... but are
>> people still having issues today?
>>
>> Lyall
>>
>>
>>
>> -----Original Message-----
>> From: Crisler, Jon <Jon.Crisler@xxxxxxx>
>> To: ORACLE-L <oracle-l@xxxxxxxxxxxxx>
>> Sent: Mon, Nov 9, 2009 1:02 pm
>> Subject: Metalink Fiasco
>>
>>     I don’t know how else to put this besides fiasco-  this is totally
>> unacceptable for a company as large at Oracle.  Metalink has been
>> effectively down for 3 days now.
>>
>> I have patches to download, problems to research and service requests to
>> update.  My company spends millions of dollars a year alone for Oracle
>> Support.  The read-only Metalink never worked, and the Oracle support phone
>> lines are saturated.
>>
>> On a scale of 1 to 10, with 1 being completely dissatisfied, and 10 being
>> ultra happy, I can safely say I am not in the 6-10 range.
>>
>
>

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