The Internet revolution is about to be televised =46ebruary 22, 2005 12:00am Source: All material is subject to Copyright. Sunday Business: AFTER dominating the world's living rooms for=20 more than half a century, the television age is=20 drawing to a close. It will be replaced by=20 internet television, which will bear as much=20 relation to television as the small screen did to=20 radio. And guess who is a big force in this=20 revolution? None other than Bill Gates, who=20 transformed the world with his software. And even=20 sleepy BT is at the forefront of this radical=20 technology. Internet television - internet protocol=20 television (IPTV) to give it its full name - is=20 the next big thing. It should not be confused=20 with those jerky and fuzzy video clips on a PC.=20 IPTV will provide a picture at least as good as=20 television from digital cable or satellite. But the real difference between traditional=20 television and the new medium is that IPTV offers=20 viewers a two-way street. Instead of passively=20 watching one-size-fits-all television channels,=20 viewers will be able to see whatever they want,=20 choosing from libraries of millions of movies and=20 videos. Today's multi-channel choice will seem as=20 restrictive in content and as archaic as the=20 early days of the BBC when newscasters wore=20 dinner jackets and viewers were limited to one=20 channel. Because of the immense choice, the new internet=20 televisions will need special software to help=20 viewers select the content that interests them=20 from the ocean of programmes on offer. Nor is IPTV just another way to access the=20 internet. According to soon-to-be-released=20 IPTV-related statistics from the British Market=20 Research Bureau (BMRB) the internet and=20 television sectors are beginning to converge to=20 produce a new medium that is different from=20 either of its predecessors. Less of a private=20 medium than the internet as viewed on a PC, the=20 new medium will be used for shared entertainment=20 for the household. The convergence of television and the internet to=20 create IPTV is no longer some white-coated=20 laboratory genius's idea of something that we=20 will adopt in the future once the bugs have been=20 ironed out. It is a technology that has been=20 perfected by world players and is about to be=20 launched across several continents. The=20 infrastructure needed to provide IPTV is in=20 place. Millions of homes have broadband internet=20 connections and companies such as Microsoft have=20 developed the computing power needed to turn=20 television sets into IPTV receivers. Internet television would seem fanciful, but for=20 the interest and investment in it by Microsoft's=20 Gates. He has emerged as IPTV's greatest prophet=20 and has been making bullish predictions about the=20 future of a technology where Microsoft has a head=20 start. Gates recently said that consumers would=20 be able to select the highlights from sports=20 events themselves and that viewers should have=20 control of the coverage of events. He added that=20 consumers should also be able to text or video=20 conference friends when watching events or shows=20 from different locations. Gates says that this=20 kind of innovation has a terrific consumer=20 response. Gates has proven his ability for being able to=20 spot commercially successful technologies years=20 before they emerge in the marketplace. One of his=20 most oft-quoted saying is that people=20 overestimate what technology can achieve in six=20 months but underestimate what will be achieved in=20 six years. This ability to hit a moving target=20 years in advance of everybody else has enabled=20 Microsoft to establish a similar lead in IPTV to=20 the one it had in desktop computing 20 years ago. Microsoft began to invest in internet television=20 a decade ago when most broadcasters thought the=20 technology so risible, futuristic and problematic=20 as to be a complete non-starter. But Gates knew=20 the personal computing industry was on an=20 inevitable collision course with television=20 broadcasting, a view that may explain some of the=20 animosity that has existed in the past between=20 Gates and global media tycoon Rupert Murdoch. Gates has been confident that Microsoft's=20 investment in internet television would pay off=20 one day, despite the industry view that the=20 technology was a non-starter and destined to be a=20 casualty of the dotcom crash of four year ago. He=20 recently said that Microsoft does not make=20 short-term plans and behave like a day trader. "We are believers in the power of software.=20 Anywhere we see a chance for great software,=20 we're going to invest in it and we're going to=20 stick with it. It's very important for us to have=20 gotten in early to do a television platform.=20 Since we've been working all this time, we really=20 have the software ready," Gates said. The reason few people outside the computing and=20 communications industries are aware of a=20 technology that is about to transform=20 everybody's' lives is that providers are holding=20 fire on. IPTV has the potential to blow big=20 content suppliers like Sky out of the water. IPTV=20 will also make the concept of traditional=20 television advertising redundant, as few viewers=20 will opt to watch ad breaks when they have=20 absolute control over what they watch. Internet television is due to make its debut in=20 the US by the middle of 2005 and it will appear=20 in Europe towards the end of the year. US=20 telecoms giant Verizon Communications announced=20 its intention to use Microsoft's software for its=20 internet television rollout. Verizon's service will initially comprise an=20 interactive programme guide, high-definition=20 television, digital video recording and=20 video-on-demand and is due to launch in so far=20 undisclosed markets around the middle of the=20 year. Microsoft's deal with Verizon follows a=20 contract from US telecoms operator SBC=20 Communications to use Microsoft software to=20 launch a planned television service and an=20 agreement with BellSouth to conduct television=20 trials with the software. Although Microsoft has begun 2005 with a flurry=20 of deals with cable and telecoms companies in the=20 US, its IPTV technology is about to be adopted in=20 Europe. "If we win a substantial number of the cable and=20 telecom deals around the world, then you could=20 see a pretty good-sized business," Gates recently=20 predicted. Although Microsoft is rumoured to be=20 advanced in talks with European telecoms and=20 cable providers, few appear willing to discuss=20 their plans. The technology has the potential to=20 transform these companies' roles and few are=20 willing to unveil plans before they decide how to=20 manage such far-reaching changes. Sources at UK-based telecoms giant BT, for=20 example, privately admit that the telecoms=20 operator has plans for IPTV, but the company will=20 not comment officially. The telecoms operator did=20 lift the veil slightly at its recent financial=20 results meeting when Ian Livingstone, chief=20 executive of BT Retail, revealed that his own=20 household was being used as a guinea-pig to trial=20 video-on-demand services prior to a commercial=20 rollout next year. At the same press conference=20 BT also announced that it is carrying out an=20 automatic upgrade to make its customers'=20 broadband connections four times faster and that=20 it is also developing a service to be four times=20 faster again. The company is committed to a overhaul of its=20 copper network. Called the 21st Century Network,=20 BT estimates it will cost the company GBP10bn=20 (E14.6bn $1.9). This network upgrade is similar=20 to that being undertaken by Verizon in the US as=20 a preparation for its IPTV rollout, although BT=20 is keeping its cards close to its chest. But it=20 is difficult to understand what commercial=20 justification this level of investment could have=20 without IPTV. BT chief executive Ben Verwaayen=20 has said that the network will be able to support=20 applications such as video conferencing and=20 distance learning. But video conferencing has=20 been available for some time and has not been=20 commercially successful; the strategy for=20 distance learning is still to be developed. But IPTV would have the potential to justify BT's=20 GBP10bn investment in 21st Century Network.=20 Although video-on-demand does not necessarily=20 equate with full-blown IPTV, it is a signpost on=20 the road and could be the way in which the new=20 technology is first marketed. IPTV will be harder to explain to ordinary=20 viewers than video on demand. Early indications=20 of this trend can be seen from the experience of=20 the nascent internet television market in Europe.=20 The 2004 launch of services such as Maligne TV=20 and CanalSat DSL in France, FastWeb in Italy has=20 followed a similar pattern, introducing video on=20 demand before rolling out a wider range of=20 internet-based services. But companies like=20 Verizon, BT and Fastweb will be taking a step=20 into the unknown as with any new technology. No=20 one can gauge the public appetite for foreign=20 documentaries or news, classic films or other=20 archived material. The BMRB calculates that there are 47.1m adults=20 aged over 15 in the UK, 29m of whom are viewers=20 of digital television. There is a large crossover=20 of people who are also surfing the internet; 50%=20 of British adults have used the internet in the=20 past month. There are just over 23m internet=20 users in total and just over 20m home internet=20 users, of whom 11.5m are home broadband users. But, according to the BMRB, video gaming, for=20 example, may not be the money-spinner some had=20 hoped. One indication of this is that the=20 proportion of Sky/cable digital television=20 viewers who are playing games through television=20 has been falling over the past year and stands at=20 only 55%. Only 10% of digital television viewers=20 said that they would pay to play games through=20 digital television. In its forthcoming report,=20 the BMRB will also reveal that there has been a=20 decrease in the proportion of Sky/cable digital=20 television viewers who have used e-mail. More encouraging for IPTV is that the proportion=20 of all digital television viewers who have=20 interacted with programmes has increased in the=20 past year from 47% to 54%. This trend is=20 sports-related with the Olympics, Wimbledon and=20 Euro 2004 attracting most interaction. But theories that IPTV viewers could be tempted=20 to use IPTV for voting or competing in=20 competitions may be flawed; 57% of digital=20 television viewers say they are more likely to=20 use a phone to vote or enter a competition than=20 the interactive button on the television remote=20 control. This contrasts with a figure of 65% only=20 one year ago. There is evidence of appetite for video on demand=20 which may be why the telecoms operators are using=20 it as a way of tempting consumers to use internet=20 television. According to the BMRB, 7.3m UK=20 consumers, about 16% of the adult population,=20 have paid to watch films on television. Another=20 4.9m, about 10% of the adult population of the=20 UK, have also paid to watch sport on television. But there are likely to be problems ahead for=20 IPTV in supplying video on demand. Just as the=20 rollout of online music has been dogged by the=20 ability of internet to offer songs free, so the=20 Hollywood studios, together with other filmmakers=20 and content owners, are wary of a technology=20 capable of delivering their content free.=20 Hollywood's worst nightmare is of millions of=20 IPTV users logging on to the movie equivalent of=20 a file-swapping site such as Kazaa to download=20 films without paying for them. While the studios would have the legal power to=20 sue anyone doing this, piracy on this scale - as=20 the music industry knows to its cost - is hard to=20 police. The service providers have little vested=20 interest in safeguarding copyright. Their=20 interest is to ensure that consumers use their=20 network to access IPTV. =46or this reason, Gates has been a regular visitor=20 to Hollywood to reassure film copyright owners=20 that Microsoft's IPTV platform will dovetail=20 effectively with copyright protection software. Microsoft argues that the studios' best=20 protection against abuse by IPTV is a software=20 standard that allows consumers easy access to=20 video content on the internet. According to a Microsoft spokesman, it will be=20 possible for content providers to distribute=20 video through IPTV on a pay-per-view basis using=20 the company's digital rights software. But the=20 spokesman added that IPTV will also make it=20 simpler for consumers to record and store their=20 favourites. "With an internal or external hard disk,=20 customers can pause, fast forward and rewind live=20 and recorded content, and since it's IPTV,=20 multiple recordings can be made without the need=20 for tuners so there's no need for costly hardware=20 upgrades," said the spokesman. Gates will need all his tactical skills not only=20 to persuade content owners of the merits of IPTV=20 but also to reconcile the threat it poses to=20 cable television operators with the opportunity=20 it presents to telecoms operators like Verizon=20 and BT. This is particularly true in the US,=20 where cable networks pass roughly 95% of=20 households. In Europe, the situation is different. Despite=20 the six-to-nine months lead the US has on Europe=20 in internet television, European telecoms=20 companies and internet service providers are=20 already using digital subscriber line (DSL)=20 technology. In France, for example, telecoms operators like=20 Iliad have already introduced so-called=20 triple-play services which stream voice calls,=20 broadband internet and digital television down=20 existing lines. With European telecoms giants=20 like France Telecom about to follow and BT=20 waiting in the wings, IPTV could have an easier=20 landing in Europe than in the US. =46or Microsoft, the recent deals with telecoms=20 operators represent a bridgehead into a new mass=20 market, something Gates believes is crucial to=20 the future of his Seattle-based software giant.=20 Despite its current financial health, Microsoft=20 is troubled by computer viruses and software=20 piracy. It is also seeing new and existing=20 customers buying products based on open-source=20 software such as Linux. Microsoft has to ride the shift of computing=20 power out of the office or study and into the=20 rest of the home. Gates's answer is the networked=20 home and central to this vision is the=20 convergence of the internet and the television.=20 Gates believes that by providing his company's=20 software to IPTV and helping safeguard copyright=20 over the internet, Microsoft can establish a=20 fresh revenue stream. He is confident, recently stating that despite=20 the many difficulties, Microsoft IPTV will be "a=20 very, very good-sized business. And that is=20 reinforcing all the other work we're doing - our=20 media [compression technology], our=20 digital-rights management. It's a great thing for=20 getting other efforts around the company to=20 critical mass." If IPTV succeeds, Gates will have=20 remade the world in his image for a second time. << Copyright =A92005 All material is subject to Copyright. >> ---------------------------------------------------------------------- You can UNSUBSCRIBE from the OpenDTV list in two ways: - Using the UNSUBSCRIBE command in your user configuration settings at FreeLists.org - By sending a message to: opendtv-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.