If you are using Outlook to view the mail you are using a mail client program and are using a POP3 or IMAP protocol to retrieve your mail, if you are using Explorer or another web browser you are using web-mail to retrieve your messages. Gerhard On Apr 20, 2007, at 11:03 AM, Hawk wrote: > I'm not sure what you mean by using sympatico's webmail feature > using the > internet browser. I thought that was what I was doing. I go on the > web to > the sympatico internet page, go to email access and log in to my > sympatico > mail service as it instructs. But, as I said, it won't make the > connection. > jim > > ----------------------------------------------------------- > For information about MUGLO: http://www.freewebs.com/muglo > ----------------------------------------------------------- ----------------------------------------------------------- For information about MUGLO: http://www.freewebs.com/muglo -----------------------------------------------------------