I'm not sure what you mean by using sympatico's webmail feature using the internet browser. I thought that was what I was doing. I go on the web to the sympatico internet page, go to email access and log in to my sympatico mail service as it instructs. But, as I said, it won't make the connection. jim ----------------------------------------------------------- For information about MUGLO: http://www.freewebs.com/muglo -----------------------------------------------------------