[muglo] Re: email

  • From: Theresa Roth <theresaroth@xxxxxxxxxxxx>
  • To: muglo@xxxxxxxxxxxxx
  • Date: Thu, 19 Apr 2007 18:33:16 -0400

I have had similar problems with their cll centre in India. I rectified=20=

it by calling 310-BELL and asking for someone from their Canadian call=20=

centre. I was put through to someone in Canada and received the help I=20=

need.





On Apr 19, 2007, at 6:14 PM, Hawk wrote:

Well Muglites you're going to love this. I just  spent  just under one=20=

hour
on the phone to New Delhi, or some other location in India I presume=20
since I
was having trouble understanding him, trying to get my email problem
straightened out. For the past week or so I haven't been able to access=20=

my
email at my other computer which is Sympatico. Joe Mc told me to call
310-fast because they've changed their server and they have to change my
settings which had been changed.
   No way, I'm told, the problem is in your computer and you have to=20
take it
back to the vendor to get it fixed.
   Huh?
     I told the guy it worked fine for the past three years and only=20
recently
it refused to open the website and a padlock icon appears when it try.=20=

He
tells me he can open my email so the problem is with my computer. This=20=

back
and forth went on and on and you would all have been proud of me. I=20
didn't
lose my temper or say anything I shouldn't until finally, after trying=20=

for
the 1,000th time to explain to him that he was full of bytes, I thanked=20=

him
and told him that I'm sure Rogers will be able to fix the problem.
     Which I shall set about doing this weekend.
   Let's hear it for Ma Bell. jim

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