I have, in fact, sometimes been passed to the Canadian call centre when=20= pressing the number for tech assistance. To get a human to do it, press=20= the number for accounts or something like that (not the one for tech=20 assistance) and then explain that you want them to put you in touch=20 with the Canadian call centre. On Apr 19, 2007, at 7:19 PM, Hawk wrote: How did you ask for a Canadian Theresa, I just keep getting passed on by machines to India or somewhere? Jim ----------------------------------------------------------- For information about MUGLO: http://www.freewebs.com/muglo ----------------------------------------------------------- =00=00=00=00=00=00=00=00=00=00=00=00=00=00=00=00=00=00=00=00=00=00=00=00=00= =00=00=00=00=00=00=00=00=00=00=00=00=00=00=00=00=00=00=00=00=00=00=00=00=00= ----------------------------------------------------------- For information about MUGLO: http://www.freewebs.com/muglo -----------------------------------------------------------