Have you updated the driver and firmware lately? I think this is finally
resolved my issue.
Sent from my iPhone
On Oct 1, 2018, at 5:37 PM, George Bell <george@xxxxxxxxxxxxxxxxxxx> wrote:
Hi Nancy,
Start here:
https://www.indexbraille.com/en-us/support/knowledge-base/braille-editors/-error-213-how-to-adjust-to-fit-dbt-lines-page
Otherwise suggest you contact Humanware’s technical support in Canada. As
the exclusive distributor for North America, I’d hope they would be able to
provide support if the above solution fails.
George
From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On ;
Behalf Of Norris, Nancy
Sent: 01 October 2018 19:11
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] (no subject)
Hello….
Anyone get Error 213 on an Index DV4 embosser and know how to resolve?
thanks
Nancy Norris
Central Braillist ~ Blind, Low-Vision & Deafblind Services
York Region District School Board
Centre for Leadership and Learning
300 Harry Walker Parkway S
Newmarket, Ontario
L3Y 8E2
416-969-7170 ext 3844
