[bookport] Re: help please
- From: annmorris@xxxxxxxxxxxxx
- To: bookport@xxxxxxxxxxxxx
- Date: Wed, 23 Mar 2005 19:27:34 -0500
I have found that my Bookport only connects if I connect it and then start
the software. Does anyone know why this is? If the softwre is up and then
I connect, I hear the USB connection alert but the bookport is not
connected unless I shut down the transfer software and reload it. Is this
normal.
Ann
At 04:07 PM 3/23/2005 -0800, you wrote:
>Hi,
>
>I'm testing out a Bookport for a visual impairment ed specialist friend of
>mine who is, shall we say, not tech savvy. She'd tried to set it up
>herself, but mentioned a problem with the Bookport not connecting. I
>figured I could fix it, but no luck so far.
>
>I installed the transfer software with no problems. Incidentally, I suspect
>this unit was purchased a while ago because the software updated from 1.3.0
>to 1.6.0. Like I said, everything installed just fine, but when I plug in
>the BP with the usb cable, the transfer software doesn't pop up, and when I
>open it it says "bookport not connected" in the file box.
>
>I do know that a physical connection is made, though, because whenever I
>plug it in the Windows XP found new hardware wizard pops up. It,
>incidentally, thinks the BP is a mass storage/MP3 player. So I know there's
>nothing wrong with the cable or the ports.
>
>The unit itself runs just fine. I've had it read me much of the manual, the
>batteries are at a hundred percent, and it seems to be functioning
>normally. As far as I know, it's only been out of the box once or twice.
>The firmware version is 1.02.00. It doesn't, incidentally, talk while
>plugged into the USB port. The second I unplug it, though, it says book
>port 1.2.0 ready. Is this normal?
>
>Any suggestions? Please?
>shayla
>
>Gently they go, the beautiful, the tender, the kind;
>Quietly they go, the intelligent, the witty, the brave.
>I know. But I do not approve.
>And I am not resigned.
>
>-- 'Dirge Without Music', Edna St. Vincent Millay
>
>Ring the bells that still can ring,
>forget your perfect offering,
>there is a crack in everything,
>that's how the light gets in.
>--Leonard Cohen
>
>
>.
>
>
>
>
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