[bookport] Re: device no longer recongnizedafterfirmware upgrade
- From: "Tiffany H. Jessen" <tjessen@xxxxxxxxxxxxx>
- To: bookport@xxxxxxxxxxxxx
- Date: Tue, 28 Sep 2004 20:48:44 -0400
When I connect it to the laptop which recognizes and transfers files fine I
don't have to reset or pull the batteries out, but I too get this locked up
problem with the desktop which doesn't recognize it. Not only does it lock
up, but it runs the batteries in the process of being locked up.
Unfortunately I went through three sets of batteries before I realized this
occurrence. Oh well. I'd rather loose a set or two of batteries than have to
send it in to be repaired or replaced.
Tiff
tjessen@xxxxxxxxxxxxx
----- Original Message -----
From: "Mike Arrigo" <n0oxy@xxxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Tuesday, September 28, 2004 8:39 PM
Subject: [bookport] Re: device no longer recongnizedafterfirmware upgrade
> I'm still having the same problem as well. I think the APH folks are still
> looking in to it. I'm curious, when you disconnect your unit, does it talk
> right away, or do you need to remove and reinstall the batteries to reset
> it? Most of the time, mine locks up and I need to remove the battery for a
> moment.
> ----- Original Message -----
> From: "Dale Reardon" <dale@xxxxxxxxxxxxxxx>
> To: <bookport@xxxxxxxxxxxxx>
> Sent: Tuesday, September 28, 2004 2:03 PM
> Subject: [bookport] Re: device no longer recongnizedafterfirmware upgrade
>
>
> > Hi,
> > Has anyone solved this problem?
> >
> > My computer still won't recognise the bookport being plugged in (well
the
> > software won't even though it works as an external drive).
> >
> > Very frustrating as can't transfer files to the machine.
> >
> > Dale.
> >
> > At 07:13 AM 24/09/2004, you wrote:
> >
> > >Can you copy the firmware directly on to the book port, if so, how do
you
> do
> > >that? I believe I can also copy files outside of the software on my
home
> > >computer, since the software does not recognize it, and, actually,
> kurzweil
> > >1000 doesn't either.
> > >----- Original Message -----
> > >From: "Dale Reardon" <dale@xxxxxxxxxxxxxxx>
> > >To: <bookport@xxxxxxxxxxxxx>
> > >Sent: Thursday, September 23, 2004 9:26 AM
> > >Subject: [bookport] Re: device no longer recongnizedafterfirmware
upgrade
> > >
> > >
> > > > I tried this and upgraded the firmware to 1.2 - was previously 1.1.7
> but
> > > > still the transfer software refuses to recognise the bookport as
being
> > > > connected.
> > > > The program didn't automatically update / refresh the firmware for
> me -
> > > > though that has never worked for me. I unzipped the archive and
> copied
> > >the
> > > > files across which is the way I always have to do it, but it does
> always
> > > > work that way.
> > > >
> > > > Dale.
> > > >
> > > > At 08:40 PM 23/09/2004, you wrote:
> > > >
> > > > >OK, what I'd like to try is two-fold.
> > > > >
> > > > >First, grab www.aph.org/tech/bpfw_setup.exe , connect your device,
> and
> > >run =
> > > > >this program to refresh the firmware.
> > > > >
> > > > >If that still does not work, I'd like to send you a loaner device
to
> see
> > >=
> > > > >if it exhibits the same issues.
> > > > >
> > > > > >>> n0oxy@xxxxxxxxxxx Wednesday, September 22, 2004 9:03:29 PM >>>
> > > > >You might be right on that one, Larry. The only problem is, I work
> during
> > > > >the day too, and my work computer works great with the book port. I
> don't
> > > > >know if it would be possible to contact you in the evening,
> unfortunately
> > > > >that's the only time I have access to my home computers. By the
way,
> > >tried
> > > > >it on my other computer with the exact same results.
> > > > >----- Original Message -----=20
> > > > >From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
> > > > >To: <bookport@xxxxxxxxxxxxx>
> > > > >Sent: Wednesday, September 22, 2004 6:29 AM
> > > > >Subject: [bookport] Re: device no longer recongnizedafterfirmware
> upgrade
> > > > >
> > > > >
> > > > > > Perhaps a call is in order here. My number is 502-899-2314.
> > > > > >
> > > > > > >>> n0oxy@xxxxxxxxxxx Tuesday, September 21, 2004 8:48:07 PM >>>
> > > > > > Hi there Larry, yep tried that too. Actually, I tried it both
with
> and
> > > > > > without the bpl.exe utility running in the background, no luck
> either
> > >=
> > > > >way.
> > > > > > ----- Original Message -----=3D20
> > > > > > From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
> > > > > > To: <bookport@xxxxxxxxxxxxx>
> > > > > > Sent: Tuesday, September 21, 2004 6:36 AM
> > > > > > Subject: [bookport] Re: device no longer recongnized
afterfirmware
> =
> > > > >upgrade
> > > > > >
> > > > > >
> > > > > > > Have you tried running the software manually after connecting
> the
> > >=3D
> > > > > > device?
> > > > > > =3D3D
> > > > > > > Let's see what you get that way.
> > > > > > >
> > > > > > >
> > > > > > > >>> n0oxy@xxxxxxxxxxx Tuesday, September 21, 2004 12:21:02 AM
> >>>
> > > > > > > I just received my book port today, and I'm having the exact
> same
> > >=3D
> > > > > > problem.
> > > > > > > Originally, the book port was 1.05. I installed the software,
> and =
> > > > >=3D3D
> > > > > > > restarted
> > > > > > > the computer. I plugged in the book port, and the system asked
> for
> > >the
> > > > > > > windows 2000 cd which I supplied, once the drive was
installed,
> I
> > >ran =
> > > > >=3D
> > > > > > the
> > > > > > > book port transfer software. It said that a new version of the
> firm
> > >=
> > > > >ware
> > > > >=3D
> > > > > > =3D3D
> > > > > > > was
> > > > > > > required in order to transfer files with this version of the
> > >transfer
> > > > > > > software. The firmware upgrade worked fine, and when I
> disconnected
> > >=
> > > > >the
> > > > >=3D
> > > > > > =3D3D
> > > > > > > book
> > > > > > > port, after a moment, I believe it said 1.20 ready or
something
> like
> > >=
> > > > >=3D
> > > > > > that.
> > > > > > > ever since then, whenever I connect it, it always shows up as
a
> > >drive
> > > > > > > letter, which has no conflicts, but the software does not see
> it. I
> > >=
> > > > >even
> > > > > > > connected it to several usb ports with the same result. Nice
to
> know
> > >=
> > > > >I'm
> > > > >=3D
> > > > > > =3D3D
> > > > > > > not
> > > > > > > the only one having this problem.
> > > > > > > ----- Original Message -----=3D3D20
> > > > > > > From: "consumer" <consumer@xxxxxxxxxxxxx>
> > > > > > > To: <bookport@xxxxxxxxxxxxx>
> > > > > > > Sent: Monday, September 20, 2004 10:20 PM
> > > > > > > Subject: [bookport] Re: device no longer recongnized after
> firmware
> > >=
> > > > >=3D3D
> > > > > > > upgrade
> > > > > > >
> > > > > > >
> > > > > > > > I removed the device and plugged it back in. Plug and play
> wizard
> > > > > > > > initializes and attempts to install Book Port. It comes up
as
> =
> > > > >unknown
> > > > > > > > device and the problem starts again. There is no conflict
with
> =
> > > > >another
> > > > > > > > drive. It is obviously a problem with the firmware upgrade.
> > >Since =
> > > > >=3D
> > > > > > the
> > > > > > > > upgrade the OS does not recognize the device as a book port
> > >anymore.
> > > > > > > >
> > > > > > > > any other ideas anyone?
> > > > > > > >
> > > > > > > > thanks,
> > > > > > > > Mark
> > > > > > > >
> > > > > > > > LARRY SKUTCHAN wrote:
> > > > > > > >
> > > > > > > > >Try removing that device, then plugging in the Book Port
> again.
> > >=
> > > > >=3D
> > > > > > Also,
> > > > > > =3D3D
> > > > > > > be
> > > > > > > =3D3D3D
> > > > > > > > >aware that if you are on a network, it is possible that
> network
> > >=3D
> > > > > > drives
> > > > > > =3D3D
> > > > > > > =3D3D3D
> > > > > > > > >conflict with external USB devices (like Book Port). Check
=
> > > > >Appendix
> > > > >=3D
> > > > > > A
> > > > > > > for =3D3D3D
> > > > > > > > >instructions on re-mapping the drive if this is a problem.
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >>>>consumer@xxxxxxxxxxxxx Saturday, September 18, 2004
> 4:20:24 PM
> > >=
> > > > > >>>
> > > > > > > > >>>>
> > > > > > > > >>>>
> > > > > > > > >Hello,
> > > > > > > > >
> > > > > > > > >I have a Book Port. After installation of software I was
> > >prompted =
> > > > >=3D
> > > > > > =3D3D
> > > > > > > by=3D3D3D20
> > > > > > > > >dialog box to upgrade Book Transfer software. Then I was
> > >prompted =
> > > > >=3D
> > > > > > =3D3D
> > > > > > > to=3D3D3D20
> > > > > > > > >upgrade the firmware of the Book Port. A dialog box
> instructing
> > >me =
> > > > >=3D
> > > > > > =3D3D
> > > > > > > to=3D3D3D20
> > > > > > > > >disconnect the device to install upgrade appeared. After
> > >clearing =
> > > > >=3D
> > > > > > =3D3D
> > > > > > > the=3D3D3D20
> > > > > > > > >dialog and disconnecting the device, the device was no
longer
> > > > > > > recognized=3D3D3D20=3D3D3D
> > > > > > > > >
> > > > > > > > >as the Book Port mp3 text reader. It is only recognized as
a
> > > > > > generic=3D3D3D=3D3D
> > > > > > > 20
> > > > > > > > >USB device. The Book Transfer software will no longer
> recognize
> > >=
> > > > >=3D3D
> > > > > > > the=3D3D3D20
> > > > > > > > >device as being plugged in. Can anyone help?
> > > > > > > > >
> > > > > > > > >Thanks,
> > > > > > > > >Mark Sadecki
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > >
> > > >
> > > >
> > > >
> > > > F.ree Software Forever
> > > >
> > > > If you would like some f.ree software just for reading my signature
> check
> > > > out the link below
> > > >
> > > > Better still, if you want more f.ree software all the time you can
> join
> > > > this pri.vate membership site for a one time payment - it offe.rs
> > > > incredible value and I am a m.ember myself:
> > > >
> > > > http://www.dalereardon.com/software/
> > > >
> > > > Dale Reardon
> > > > PO Box 4033
> > > > Wembley
> > > > Western Australia 6014
> > > > Australia
> > > > Phone: +61418138849
> > > > Fax: +61893888671
> > > > Email: signature@xxxxxxxxxxxxxxx
> > > >
> > > >
> > > > .
> > > >
> > > >
> >
> >
> >
> >
> > F.ree Software Forever
> >
> > If you would like some f.ree software just for reading my signature
check
> > out the link below
> >
> > Better still, if you want more f.ree software all the time you can join
> > this pri.vate membership site for a one time payment - it offe.rs
> > incredible value and I am a m.ember myself:
> >
> > http://www.dalereardon.com/software/
> >
> > Dale Reardon
> > PO Box 4033
> > Wembley
> > Western Australia 6014
> > Australia
> > Phone: +61418138849
> > Fax: +61893888671
> > Email: signature@xxxxxxxxxxxxxxx
> >
> >
> > .
> >
> >
>
>
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