[bookport] Re: device no longer recongnizedafterfirmware upgrade
- From: "Mike Arrigo" <n0oxy@xxxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Fri, 29 Oct 2004 18:47:50 -0500
I have the same problem, although it works fine on my work computer.
----- Original Message -----
From: "Richard Ring" <ring.richard@xxxxxxxxxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Friday, October 29, 2004 11:33 AM
Subject: [bookport] Re: device no longer recongnizedafterfirmware upgrade
> Is it possible that this Bookport needs repair?
>
>
> -----Original Message-----
> From: bookport-bounce@xxxxxxxxxxxxx
> [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Dale Reardon
> Sent: Friday, October 29, 2004 11:29 AM
> To: bookport@xxxxxxxxxxxxx
> Subject: [bookport] Re: device no longer recongnizedafterfirmware
> upgrade
>
>
> No, if you just tell me where to download and rename that is fine.
> The self installers never worked for the firmware upgrades - I had to=20
> always copy the files across manually anyway.
>
> Dale.
>
> At 07:56 PM 29/10/2004, you wrote:
>
> >Dase:
> >
> >We need to get you to try firmware version 1.0.4 to see if it is
> recognized=3D
> > with that version. Do you need us to create a self-executing version
> of =3D
> >the updater for you?
> >
> > >>> dale@xxxxxxxxxxxxxxx Friday, October 29, 2004 1:45:29 AM >>>
> >My device is still not recognised by the transfer software.
> >Is there a new version of the transfer software or firmware to try?
> >
> >Dale.
> >
> >At 10:21 PM 4/10/2004, you wrote:
> >
> > >Hi Jerry.
> > >
> > >We'd love to confirm or reject this possibility. Could I possibly
> get =3D
> >you =3D3D
> > >to temporarily revert back to a previous firmware and see if the
> problem =3D
> >=3D3D
> > >fixes itself?
> > >
> > >Which version did you have before?
> > >
> > >
> > > >>> jerry.neufeld@xxxxxxxxxx Sunday, October 03, 2004 10:16:52 PM
> >>>
> > >Joni, I doubt very much that s p 2 is the guilty party here since a =
> =3D
> >number
> > >of us having this problem have not yet incorporated Microsoft's
> latest
> > >package. With the previous version of the firmware that I had, all of
> my
> > >computers, my wife and I have six, those used here at home and in the
> =3D3D
> > >office
> > >at school, worked perfectly, all machines running x p pro. Now, only
> one =3D
> >=3D3D
> > >of
> > >these machines recognizes the BookPort. Although elusive, I am sure,
> I =3D
> >=3D3D
> > >think
> > >the bug lives in the BookPort's firmware.
> > >
> > >All the best,
> > >
> > >Jerry
> > >
> > >
> > >----- Original Message -----=3D3D20
> > >From: "Joni Colver" <july77@xxxxxxxxxxxxxx>
> > >To: <bookport@xxxxxxxxxxxxx>
> > >Sent: Sunday, October 03, 2004 5:08 PM
> > >Subject: [bookport] Re: device no longer recongnizedafterfirmware
> upgrade
> > >
> > >
> > > > Dale and others having problems you might want to go to:
> > > >
> > > > http://www.support.microsoft.com/=3D3D20=3D20
> > > >
> > > > and search for something like "usb device not recognized" because
> =3D
> >there
> > >are
> > > > lots of articles listed regarding this issue. There is one about
> =3D3D
> > >problems
> > > > with certain chip sets and SP2, USB drivers not being updated with
> SP2 =3D
> >=3D3D
> > >and
> > > > USB problems for people using Windows 2000. Maybe something there
> =3D
> >will =3D3D
> > >be
> > > > relevant to some of the problems people are having with the device
> not
> > >being
> > > > recognized. Good luck. Hope this doesn't happen to me when I
> install
> > >SP2!
> > > >
> > > > Joni
> > > > ----- Original Message -----=3D3D20
> > > > From: "Dale Reardon" <dale@xxxxxxxxxxxxxxx>
> > > > To: <bookport@xxxxxxxxxxxxx>
> > > > Sent: Sunday, October 03, 2004 2:07 PM
> > > > Subject: [bookport] Re: device no longer recongnizedafterfirmware
> =3D3D
> > >upgrade
> > > >
> > > >
> > > > Well I have sort of done this.
> > > > On my system I have a dual boot OS setup. The second OS is just =
> =3D
> >another
> > > > version of XP Pro which I don't muck with. I am a real fiddler
> and
> > >tweaker
> > > > and sometimes ruin things and have to wait for sighted help in
> safe =3D
> >mode
> > > > and have the other backup OS.
> > > >
> > > > At the moment the only real difference in the other OS is that I
> have =3D
> >=3D3D
> > >not
> > > > installed xp service pack 2 upgrade. It has obviously identical
> > >processor,
> > > > memory, usb ports and devices etc.
> > > >
> > > > I just went over to it, installed the transfer software and presto
> > >bookport
> > > > is recognised and works perfectly on that second OS.
> > > >
> > > > Come back to my main OS and the software just doesn't recognise
> it.
> > > >
> > > > I am now guessing service pack2 has reacted with my system.
> > > >
> > > > I will have to uninstall service pack2 to test this theory. After
> I =3D
> >do
> > > > some backups I will test this out.
> > > >
> > > > Dale.
> > > >
> > > > At 10:41 PM 3/10/2004, you wrote:
> > > >
> > > > >Hi listers:
> > > > >
> > > > >This is probably extreeme, but, has anyone yet tried
> re-installing
> > >Windows
> > > > >from scratch to see if Windows would recognize Bookport?
> > > >
> > > >
> > > >
> > > >
> > > > F.ree Software Forever
> > > >
> > > > If you would like some f.ree software just for reading my
> signature =3D
> >=3D3D
> > >check
> > > > out the link below
> > > >
> > > > Better still, if you want more f.ree software all the time you can
> =3D
> >join
> > > > this pri.vate membership site for a one time payment - it offe.rs
> > > > incredible value and I am a m.ember myself:
> > > >
> > > > http://www.dalereardon.com/software/=3D3D20=3D20
> > > >
> > > > Dale Reardon
> > > > PO Box 4033
> > > > Wembley
> > > > Western Australia 6014
> > > > Australia
> > > > Phone: +61418138849
> > > > Fax: +61893888671
> > > > Email: signature@xxxxxxxxxxxxxxx=3D3D20=3D20
> > > >
> > > >
> > > > .
> > > >
> > > >
> > > >
> > > >
> >
> >
> >
> >
> >F.ree Software Forever
> >
> >If you would like some f.ree software just for reading my signature =3D
> >check=3D20
> >out the link below
> >
> >Better still, if you want more f.ree software all the time you can
> join=3D20
> >this pri.vate membership site for a one time payment - it offe.rs=3D20
> >incredible value and I am a m.ember myself:
> >
> >http://www.dalereardon.com/software/=3D20
> >
> >Dale Reardon
> >PO Box 4033
> >Wembley
> >Western Australia 6014
> >Australia
> >Phone: +61418138849
> >Fax: +61893888671
> >Email: signature@xxxxxxxxxxxxxxx=3D20
> >
> >
> >. =3D20
>
>
>
>
> F.ree Software Forever
>
> If you would like some f.ree software just for reading my signature
> check=20
> out the link below
>
> Better still, if you want more f.ree software all the time you can join=20
> this pri.vate membership site for a one time payment - it offe.rs=20
> incredible value and I am a m.ember myself:
>
> http://www.dalereardon.com/software/
>
> Dale Reardon
> PO Box 4033
> Wembley
> Western Australia 6014
> Australia
> Phone: +61418138849
> Fax: +61893888671
> Email: signature@xxxxxxxxxxxxxxx
>
>
> . =20
>
>
>
>
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