[bookport] Re: device no longer recongnizedafterfirmware upgrade
- From: Dale Reardon <dale@xxxxxxxxxxxxxxx>
- To: bookport@xxxxxxxxxxxxx
- Date: Thu, 23 Sep 2004 22:26:49 +0800
I tried this and upgraded the firmware to 1.2 - was previously 1.1.7 but
still the transfer software refuses to recognise the bookport as being
connected.
The program didn't automatically update / refresh the firmware for me -
though that has never worked for me. I unzipped the archive and copied the
files across which is the way I always have to do it, but it does always
work that way.
Dale.
At 08:40 PM 23/09/2004, you wrote:
>OK, what I'd like to try is two-fold.
>
>First, grab www.aph.org/tech/bpfw_setup.exe , connect your device, and run =
>this program to refresh the firmware.
>
>If that still does not work, I'd like to send you a loaner device to see =
>if it exhibits the same issues.
>
> >>> n0oxy@xxxxxxxxxxx Wednesday, September 22, 2004 9:03:29 PM >>>
>You might be right on that one, Larry. The only problem is, I work during
>the day too, and my work computer works great with the book port. I don't
>know if it would be possible to contact you in the evening, unfortunately
>that's the only time I have access to my home computers. By the way, tried
>it on my other computer with the exact same results.
>----- Original Message -----=20
>From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
>To: <bookport@xxxxxxxxxxxxx>
>Sent: Wednesday, September 22, 2004 6:29 AM
>Subject: [bookport] Re: device no longer recongnizedafterfirmware upgrade
>
>
> > Perhaps a call is in order here. My number is 502-899-2314.
> >
> > >>> n0oxy@xxxxxxxxxxx Tuesday, September 21, 2004 8:48:07 PM >>>
> > Hi there Larry, yep tried that too. Actually, I tried it both with and
> > without the bpl.exe utility running in the background, no luck either =
>way.
> > ----- Original Message -----=3D20
> > From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
> > To: <bookport@xxxxxxxxxxxxx>
> > Sent: Tuesday, September 21, 2004 6:36 AM
> > Subject: [bookport] Re: device no longer recongnized afterfirmware =
>upgrade
> >
> >
> > > Have you tried running the software manually after connecting the =3D
> > device?
> > =3D3D
> > > Let's see what you get that way.
> > >
> > >
> > > >>> n0oxy@xxxxxxxxxxx Tuesday, September 21, 2004 12:21:02 AM >>>
> > > I just received my book port today, and I'm having the exact same =3D
> > problem.
> > > Originally, the book port was 1.05. I installed the software, and =
>=3D3D
> > > restarted
> > > the computer. I plugged in the book port, and the system asked for the
> > > windows 2000 cd which I supplied, once the drive was installed, I ran =
>=3D
> > the
> > > book port transfer software. It said that a new version of the firm =
>ware
>=3D
> > =3D3D
> > > was
> > > required in order to transfer files with this version of the transfer
> > > software. The firmware upgrade worked fine, and when I disconnected =
>the
>=3D
> > =3D3D
> > > book
> > > port, after a moment, I believe it said 1.20 ready or something like =
>=3D
> > that.
> > > ever since then, whenever I connect it, it always shows up as a drive
> > > letter, which has no conflicts, but the software does not see it. I =
>even
> > > connected it to several usb ports with the same result. Nice to know =
>I'm
>=3D
> > =3D3D
> > > not
> > > the only one having this problem.
> > > ----- Original Message -----=3D3D20
> > > From: "consumer" <consumer@xxxxxxxxxxxxx>
> > > To: <bookport@xxxxxxxxxxxxx>
> > > Sent: Monday, September 20, 2004 10:20 PM
> > > Subject: [bookport] Re: device no longer recongnized after firmware =
>=3D3D
> > > upgrade
> > >
> > >
> > > > I removed the device and plugged it back in. Plug and play wizard
> > > > initializes and attempts to install Book Port. It comes up as =
>unknown
> > > > device and the problem starts again. There is no conflict with =
>another
> > > > drive. It is obviously a problem with the firmware upgrade. Since =
>=3D
> > the
> > > > upgrade the OS does not recognize the device as a book port anymore.
> > > >
> > > > any other ideas anyone?
> > > >
> > > > thanks,
> > > > Mark
> > > >
> > > > LARRY SKUTCHAN wrote:
> > > >
> > > > >Try removing that device, then plugging in the Book Port again. =
>=3D
> > Also,
> > =3D3D
> > > be
> > > =3D3D3D
> > > > >aware that if you are on a network, it is possible that network =3D
> > drives
> > =3D3D
> > > =3D3D3D
> > > > >conflict with external USB devices (like Book Port). Check =
>Appendix
>=3D
> > A
> > > for =3D3D3D
> > > > >instructions on re-mapping the drive if this is a problem.
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >>>>consumer@xxxxxxxxxxxxx Saturday, September 18, 2004 4:20:24 PM =
> >>>
> > > > >>>>
> > > > >>>>
> > > > >Hello,
> > > > >
> > > > >I have a Book Port. After installation of software I was prompted =
>=3D
> > =3D3D
> > > by=3D3D3D20
> > > > >dialog box to upgrade Book Transfer software. Then I was prompted =
>=3D
> > =3D3D
> > > to=3D3D3D20
> > > > >upgrade the firmware of the Book Port. A dialog box instructing me =
>=3D
> > =3D3D
> > > to=3D3D3D20
> > > > >disconnect the device to install upgrade appeared. After clearing =
>=3D
> > =3D3D
> > > the=3D3D3D20
> > > > >dialog and disconnecting the device, the device was no longer
> > > recognized=3D3D3D20=3D3D3D
> > > > >
> > > > >as the Book Port mp3 text reader. It is only recognized as a
> > generic=3D3D3D=3D3D
> > > 20
> > > > >USB device. The Book Transfer software will no longer recognize =
>=3D3D
> > > the=3D3D3D20
> > > > >device as being plugged in. Can anyone help?
> > > > >
> > > > >Thanks,
> > > > >Mark Sadecki
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> > >
> > >
> >
> >
> >
> >
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Dale Reardon
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Phone: +61418138849
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Email: signature@xxxxxxxxxxxxxxx
.
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