[bookport] Re: device no longer recongnizedafterfirmware upgrade
- From: "Jerry Neufeld" <jerry.neufeld@xxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Sun, 3 Oct 2004 22:16:52 -0400
Joni, I doubt very much that s p 2 is the guilty party here since a number
of us having this problem have not yet incorporated Microsoft's latest
package. With the previous version of the firmware that I had, all of my
computers, my wife and I have six, those used here at home and in the office
at school, worked perfectly, all machines running x p pro. Now, only one of
these machines recognizes the BookPort. Although elusive, I am sure, I think
the bug lives in the BookPort's firmware.
All the best,
Jerry
----- Original Message -----
From: "Joni Colver" <july77@xxxxxxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Sunday, October 03, 2004 5:08 PM
Subject: [bookport] Re: device no longer recongnizedafterfirmware upgrade
> Dale and others having problems you might want to go to:
>
> http://www.support.microsoft.com/
>
> and search for something like "usb device not recognized" because there
are
> lots of articles listed regarding this issue. There is one about problems
> with certain chip sets and SP2, USB drivers not being updated with SP2 and
> USB problems for people using Windows 2000. Maybe something there will be
> relevant to some of the problems people are having with the device not
being
> recognized. Good luck. Hope this doesn't happen to me when I install
SP2!
>
> Joni
> ----- Original Message -----
> From: "Dale Reardon" <dale@xxxxxxxxxxxxxxx>
> To: <bookport@xxxxxxxxxxxxx>
> Sent: Sunday, October 03, 2004 2:07 PM
> Subject: [bookport] Re: device no longer recongnizedafterfirmware upgrade
>
>
> Well I have sort of done this.
> On my system I have a dual boot OS setup. The second OS is just another
> version of XP Pro which I don't muck with. I am a real fiddler and
tweaker
> and sometimes ruin things and have to wait for sighted help in safe mode
> and have the other backup OS.
>
> At the moment the only real difference in the other OS is that I have not
> installed xp service pack 2 upgrade. It has obviously identical
processor,
> memory, usb ports and devices etc.
>
> I just went over to it, installed the transfer software and presto
bookport
> is recognised and works perfectly on that second OS.
>
> Come back to my main OS and the software just doesn't recognise it.
>
> I am now guessing service pack2 has reacted with my system.
>
> I will have to uninstall service pack2 to test this theory. After I do
> some backups I will test this out.
>
> Dale.
>
> At 10:41 PM 3/10/2004, you wrote:
>
> >Hi listers:
> >
> >This is probably extreeme, but, has anyone yet tried re-installing
Windows
> >from scratch to see if Windows would recognize Bookport?
>
>
>
>
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>
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> out the link below
>
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>
> Dale Reardon
> PO Box 4033
> Wembley
> Western Australia 6014
> Australia
> Phone: +61418138849
> Fax: +61893888671
> Email: signature@xxxxxxxxxxxxxxx
>
>
> .
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>
>
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