Dase: We need to get you to try firmware version 1.0.4 to see if it is recognized= with that version. Do you need us to create a self-executing version of = the updater for you? >>> dale@xxxxxxxxxxxxxxx Friday, October 29, 2004 1:45:29 AM >>> My device is still not recognised by the transfer software. Is there a new version of the transfer software or firmware to try? Dale. At 10:21 PM 4/10/2004, you wrote: >Hi Jerry. > >We'd love to confirm or reject this possibility. Could I possibly get = you =3D >to temporarily revert back to a previous firmware and see if the problem = =3D >fixes itself? > >Which version did you have before? > > > >>> jerry.neufeld@xxxxxxxxxx Sunday, October 03, 2004 10:16:52 PM >>> >Joni, I doubt very much that s p 2 is the guilty party here since a = number >of us having this problem have not yet incorporated Microsoft's latest >package. With the previous version of the firmware that I had, all of my >computers, my wife and I have six, those used here at home and in the =3D >office >at school, worked perfectly, all machines running x p pro. Now, only one = =3D >of >these machines recognizes the BookPort. Although elusive, I am sure, I = =3D >think >the bug lives in the BookPort's firmware. > >All the best, > >Jerry > > >----- Original Message -----=3D20 >From: "Joni Colver" <july77@xxxxxxxxxxxxxx> >To: <bookport@xxxxxxxxxxxxx> >Sent: Sunday, October 03, 2004 5:08 PM >Subject: [bookport] Re: device no longer recongnizedafterfirmware upgrade > > > > Dale and others having problems you might want to go to: > > > > http://www.support.microsoft.com/=3D20=20 > > > > and search for something like "usb device not recognized" because = there >are > > lots of articles listed regarding this issue. There is one about =3D >problems > > with certain chip sets and SP2, USB drivers not being updated with SP2 = =3D >and > > USB problems for people using Windows 2000. Maybe something there = will =3D >be > > relevant to some of the problems people are having with the device not >being > > recognized. Good luck. Hope this doesn't happen to me when I install >SP2! > > > > Joni > > ----- Original Message -----=3D20 > > From: "Dale Reardon" <dale@xxxxxxxxxxxxxxx> > > To: <bookport@xxxxxxxxxxxxx> > > Sent: Sunday, October 03, 2004 2:07 PM > > Subject: [bookport] Re: device no longer recongnizedafterfirmware =3D >upgrade > > > > > > Well I have sort of done this. > > On my system I have a dual boot OS setup. The second OS is just = another > > version of XP Pro which I don't muck with. I am a real fiddler and >tweaker > > and sometimes ruin things and have to wait for sighted help in safe = mode > > and have the other backup OS. > > > > At the moment the only real difference in the other OS is that I have = =3D >not > > installed xp service pack 2 upgrade. It has obviously identical >processor, > > memory, usb ports and devices etc. > > > > I just went over to it, installed the transfer software and presto >bookport > > is recognised and works perfectly on that second OS. > > > > Come back to my main OS and the software just doesn't recognise it. > > > > I am now guessing service pack2 has reacted with my system. > > > > I will have to uninstall service pack2 to test this theory. After I = do > > some backups I will test this out. > > > > Dale. > > > > At 10:41 PM 3/10/2004, you wrote: > > > > >Hi listers: > > > > > >This is probably extreeme, but, has anyone yet tried re-installing >Windows > > >from scratch to see if Windows would recognize Bookport? > > > > > > > > > > F.ree Software Forever > > > > If you would like some f.ree software just for reading my signature = =3D >check > > out the link below > > > > Better still, if you want more f.ree software all the time you can = join > > this pri.vate membership site for a one time payment - it offe.rs > > incredible value and I am a m.ember myself: > > > > http://www.dalereardon.com/software/=3D20=20 > > > > Dale Reardon > > PO Box 4033 > > Wembley > > Western Australia 6014 > > Australia > > Phone: +61418138849 > > Fax: +61893888671 > > Email: signature@xxxxxxxxxxxxxxx=3D20=20 > > > > > > . > > > > > > > > F.ree Software Forever If you would like some f.ree software just for reading my signature = check=20 out the link below Better still, if you want more f.ree software all the time you can join=20 this pri.vate membership site for a one time payment - it offe.rs=20 incredible value and I am a m.ember myself: http://www.dalereardon.com/software/=20 Dale Reardon PO Box 4033 Wembley Western Australia 6014 Australia Phone: +61418138849 Fax: +61893888671 Email: signature@xxxxxxxxxxxxxxx=20 . =20