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When I read Anna Dresner's book about her iPod experiences, I got the impression that Apple's tech support was quite helpful and treated her fairly. Though that was nearly a year ago now. I hope some of us blind guys didn't go in there like gang busters and ruin a good thing. But then again, my impressions of Apple's lack of committment to accessibility for such popular products like the iPod and iTunes, I gues I couldn't blaim some blind folks for ganging up on them. I personally have heard absolutely *NOTHING* from Apple concerning making iTunes or the iPod any more accessible to blind people and furthermore, I have heard rumors that the shuffle was being discontinued. If that last rumor is untrue, then I will stand corrected.
?As for the set files I wrote for iTunes, it shouldn't matter what version of iTunes is being used. I haven't checked Brian Hartgen's sets out to see if they are any better than what I have. I only passed my version to a few folks to see what was thought but mine need a lot of improvement before prime time release. I just find iTunes to be so inconsistent with graphical displays and the like, I found it impossible to reliably purchase from the store for example. I developed my sets using Window-Eyes version 5.5 so they probably wouldn't work for any earlier versions of WE but the version of iTunes shouldn't matter. I'm currently using version 6.0 something and my sets still work with such as iTunes is.
On Sat, Jan 07, 2006 at 06:31:49AM -0700, BlindTech of BlindTechs.Net wrote:Being a blind mac user myself and a trainer for mac/osx/tiger/ voiceover/zoom I have to ask one very important question please......
What was the context in which you asked for help. I mean, Was it like "Hey dude, I am blind and I can't find xxxxxx on your site so can you help me?" If so, I see why, if not. hmmmm.... I got to admit though that apple has been getting snotty with allot of blind folks and its not making me to happy because I push for the blind to convert to the mac and promote the mac all over and it annoys the hell out of me when I hear these stories because if one of my clients get this type of treatment it looks bad on me.
BlindTech of BlindTechs.Net blindtech@xxxxxxxxxxxxxx website: http://blindtechs.net Visit our website where we offer free email, shell accoiunts, shoutcast radio service, online games and more! Powered by Unix not Microsoft
On Jan 7, 2006, at 3:37 AM, Chris Gilland wrote:
>Actually, when I looked at the web site, I didn't see any type >limitations, but I could be wrong. I didn't look very heavily >since I couldn't even find the install shield for version 5, as >that's gonna be the first thing that will have to happen, and >frankly, Apple is being quite interestingly enough, very very very >very very rude in not wanting to help. I called and spoke with >someone at the Apple Care Tech Support line, and they actually had >the guts to sit there and say that because I was blind, they >refused to help me as a customer. None the less, I'm seriously >thinking of taking a complaint to my local ACB chapter regarding >this, as I'm not much for NFB, but I don't wish to get into a >political discussion here, so thus, I really don't feel comfortable >giving any reasons why that is on list. Anyway, we'll get off that >subject... Yeah, I didn't see any limitations though, but I'll >check later on today a bit more closely. > > >Chris. > > >----- Original Message ----- From: "BlindTech of BlindTechs.Net" ><blindtech@xxxxxxxxxxxxxx> >To: <blindcasting@xxxxxxxxxxxxx> >Sent: Friday, January 06, 2006 11:31 PM >Subject: Re: Itunes > > >I'm assuming that the set files are coded in a way to where they >won't work with a demo of win eyes? > >BlindTech of BlindTechs.Net >blindtech@xxxxxxxxxxxxxx >website: http://blindtechs.net >Visit our website where we offer free email, shell accoiunts, >shoutcast radio service, online games and more! >Powered by Unix not Microsoft > > >On Jan 6, 2006, at 3:55 PM, Chris Gilland wrote: > >>I have an IPod mini. I?m wondering if anyone may know where to >>get a coy of Itunes version 5, as apparently, the set files for >>window eyes do not work with any other version. I?ve checked the >>Apple web site, and also have looked on olderversion.com and >>download.com. I?ve used google as well, with no luck. I really >>would like to try these set files with my demo copy of Window >>eyes. Please let me know if anyone has any ideas. >> >>Chris. >> >> > >
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