Jackie, What version of M$ word are you using? Pratik Pratik Patel Managing Director CUNYAssistive Technology Services The City University of New York ppatel@xxxxxx _____ From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Jackie M. Sent: Monday, July 05, 2004 3:06 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Rich Text Format Hi, Folks, I finished checking "Remember When" by Nora Roberts. But when I went to upload it, it said that I was not submitting rich text format. I saved it in Word as .rtf, so why isn't it rich text format? I sent a message to Jesse, who asked me if the book had been originally a Kurzweil book converted to .rtf. I don't know, and can't remember the name of the person who submitted it. Apparently, they have had some problems with Kurzweil-converted books in the past. I forwarded the .rtf version to Jesse, so hopefully he can resolve it. I suggested changing it to a .txt file, then submitting it. No response about that yet. I think they prefer .rtf. Anybody else have two cents worth on this one? - Jackie McCraw Seattle, WA