[bksvol-discuss] Re: I made you a list of books kicked back to step one!
- From: "Pratik Patel" <pratikp1@xxxxxxxxx>
- To: <bksvol-discuss@xxxxxxxxxxxxx>
- Date: Tue, 2 Jan 2007 03:50:27 -0500
Monika,
WE are actively seeking to have bookshare address some of the automated
notification concerns. As I understand it, gustavo approved more than 6
thousand books in 2006. This includes the BSO books along with the new
collection of spanish as well as new submissions. If anything, I may be
underestimating the total number of approvals. We can all agree that it
would be pretty difficult for Gustavo to contact people on an individual
basis. An automated notification system is more appropriate and will serve
the needs.
Pratik
-----Original Message-----
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Monica Willyard
Sent: Tuesday, January 02, 2007 3:24 AM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: I made you a list of books kicked back to step
one!
Jared, you're right about some of this not needing a technology
fix. The fact is that Gustavo has very little contact with
volunteers. That in itself is part of the problem. This situation
and cluster of issues is a source of ongoing frustration. We choose
to continue volunteering here because though the system isn't
perfect, we do have a service where we can receive accessible books
and can shape the collection by what interests members instead of
having someone on a board somewhere deciding for us. Many of us have
expressed our frustrations to Bookshare staff as well as on this
list. Changes have taken place, and several improvements have been
made in the last year. At this time last year, we were in pretty
rough shape with a backlog of hundreds of books awaiting
approval. Now books are generally approved within a week once
they've been validated. The process of becoming a volunteer has been
simplified, and user support issues are being addressed in a more
timely manner. Progress is happening, though it is admittedly
slow. I think it boils down to balancing between working to improve
the system and finding ways to build Bookshare from within the system
as it is.
Monica Willyard
At 01:55 AM 1/2/2007, you wrote:
>Interesting. I'm hesitant to too harshly criticize the way things
>operate within this project, both because I've not been here for
>long enough to truly gauge the things it does well and where it
>could improve, and because I already appreciate what's going on
>here, mostly by volunteers, a great deal. That said, hopefully these
>issues eventually become resolved. The first two proposals I raised,
>(Gustavo himself correcting minor mislabeling he already knows about
>and, short of that, leaving more specific kick back explanations),
>have nothing to do with technical development, so far as I can see. (snip)
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