Many thanks to everyone who responded to my cry for help. It appears that my original document had numerous swollen lymph glands caused by many cancerous graphics-related corruptions. What this exercise has shown me yet again is how extraordinarily accepting many of us in the technical writing profession are of the structural weaknesses in yet another version MS Word, the tool most of us use most of our time to earn our living. (X has failed because MS Word can't handle manual formatting; Y has failed because MS Word is not good at handling floating graphics. Z has failed because of . some feature that we were sold on but, alas, doesn't work as advertised.) Crikey, If TEAC, Sony or LG advertises a feature of, say, a PVR and that feature doesn't work, don't we feel- nay, know-that we can take that PVR back to the retailer and get our money back? Why do we accept first-level software that doesn't work as advertised (MS Word, for example) and not second-level software (the software, for instance, that sits behind a PVR or a set-top box)? Why aren't we more rebellious? I'm getting tired of having to continually upgrade our MS products to match the software our clients have upgraded to, only to spend eras of unpaid time trying to work out what aberrant tumours Microsoft has left gnawing away at its supposedly saleable code. Isn't it time we started to expect, to demand, that the implied warrant of merchantability that applies to all other retailable products-cars, couches, coffee-makers and the like-applied to software as well? In a word: why do we put up with it? Cheers-less Geoffrey Marnell Principal Consultant Abelard Consulting Pty Ltd T: +61 3 9596 3456 F: +61 3 9596 3625 M: 0419 574 668 W: <http://www.abelard.com.au> www.abelard.com.au Skype: geoffrey.marnell From: austechwriter-bounce@xxxxxxxxxxxxx [mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of bja Sent: Sunday, July 17, 2011 1:23 AM To: austechwriter@xxxxxxxxxxxxx Subject: atw: Re: MS Word 2010 and change-tracking Hi Geoff, Just to also throw in my tuppence 'alfpenny, I don't know how large your document is but have you tried to 'select all' and then remove all formatting? Just a thought. Cheers, Bruce _____ From: austechwriter-bounce@xxxxxxxxxxxxx [mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Geoffrey Marnell Sent: Saturday, 16 July 2011 5:59 PM To: austechwriter@xxxxxxxxxxxxx Subject: atw: Re: MS Word 2010 and change-tracking I took your advice Janine. The file opened and then, when started to scroll to page 2, it crashed yet again. Grrr squared Geoffrey Marnell Principal Consultant Abelard Consulting Pty Ltd T: +61 3 9596 3456 F: +61 3 9596 3625 M: 0419 574 668 W: <http://www.abelard.com.au> www.abelard.com.au Skype: geoffrey.marnell From: austechwriter-bounce@xxxxxxxxxxxxx [mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Janine Crutch Sent: Saturday, July 16, 2011 5:44 PM To: austechwriter@xxxxxxxxxxxxx Subject: atw: Re: MS Word 2010 and change-tracking Hi Geoffrey Why not do an "Open and Repair" from dropdown "Open" Open and Repair. Ctrl O (File Open) in 2010. Janine From: austechwriter-bounce@xxxxxxxxxxxxx [mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Geoffrey Marnell Sent: Saturday, July 16, 2011 1:15 PM To: austechwriter@xxxxxxxxxxxxx Subject: atw: MS Word 2010 and change-tracking Hi austechies I have change-tracking turned on and, after every change I make to a document, Word 2010 tells me it has encountered a serious error and has to close. Yes, after every single change. It's driving me batty. Has any else had this problem and knows of a workaround? Cheers Geoffrey Marnell Principal Consultant Abelard Consulting Pty Ltd T: +61 3 9596 3456 F: +61 3 9596 3625 M: 0419 574 668 W: <http://www.abelard.com.au> www.abelard.com.au Skype: geoffrey.marnell _____ No virus found in this message. Checked by AVG - www.avg.com Version: 10.0.1390 / Virus Database: 1516/3768 - Release Date: 07/16/11