OK, I'll offer my 2 cents.... My background is computer training and I owned a home embroidery machine (a Singer EU which is also controlled by a computer). The Amaya is my first (and only) commercial machine (delivered on 10/1/02). When I purchased the machine, training was not free. I decided to waive the training as I felt I could get a grasp of the machine without it. I also did not purchase Design Shop as I knew I didn't have the time to learn digitizing well enough to master it to the level I want (at the time 4 children 8 and under and a full time job--hopefully someday I'll get it). If I have to edit something, I use my home machine software. When my machine arrived, my husband and I got it connected and by the next day it was up and running. The training became free but the expense of traveling kept me from attending until I had the machine about 9 months. For my training, I was in a small class with just me and one other set of owners. The other owners had never machine embroidered before but were local so they actually practiced what they learned after they got home which helped absorb the material. I learned a couple of things but I had a really good grasp of things before I went. It is true that they cram a lot in those days and overload especially without any prior experience will happen. I haven't seen the training on cd but I'm sure that will help. I have used the multimedia tutorials that come with the system (especially the first time I used the WACF). On a side note, I've had no troubles turning on my machine first, then computer, then software....or in any other order for that matter. I've only had a tech out once to replace a broken spring. I figure most problems are operator or design error not the machine--something I can fix. I did learn from Aaron that these machines sew better faster and that has certainly been true. I now usually test designs at 1100 spm. Enough rambling.....Happy stitching! Dorothy Compton Bee Embroidered www.BeeEmbroidered.com (916) 635-7467 Rancho Cordova, CA