There you go, this is the Melco I know. This is one reason why we still do business with Melco, they go beyond to satisfy customers. Thanks Matthias for getting involved. And I also agree that any other banter on this list is not the right thing to do. Ernest Aguilar CEO Lancaster Uniform Cap Co., Inc. lovecars.com Embroidery NOTE NEW ADDRESS 5522 Olive St. Montclair, CA 91763 909-949-7070 909-949-4270 FAX -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Matthias Kondler Sent: Tuesday, September 26, 2006 12:31 PM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] Re: Lemon Dear Anand, My name is Matthias Kondler and I am the Director of Quality Assurance and Customer Service at Melco in the U.S.A. I usually do not post on the AMAYA Users Group due to the fact that this is a forum where Melco customers, specifically customers who own AMAYA machines, can, want, and do discuss issues related to the AMAYA that do fall in the category of issues that can be fixed with help and support from fellow AMAYA users. SNIP =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================