OK Gerry. again thanks. It seems there is a fairly unanimous voice suggesting that it is indeed OK to get the driver to make sure all goods are there as listed on the receipt so I will do this in future. With this tesco order I had 4 items missing and to be fair they were fine about refunding them and didn't ask me to go through too many hoops. regards graham Graham Page Home Phone: 0207 265 9493 Mobile: 07753 607980 Fax: 0870 706 2773 Email: gpage@xxxxxxxxxxxxxx MSN: gabriel_mcbird@xxxxxxxxxxx Skype: gabriel_mcbird ----- Original Message ----- From: "Gerald Locke" <g.locke@xxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Tuesday, August 21, 2007 9:27 AM Subject: [access-uk] Re: getting help from tesco drivers Hi Graham, I use Sainsburys, and their drivers always carry the order into my kitchen, and go through the items to ensure that they are all there before I sign the delivery note. As a former transport manager when sighted, I instructed our drivers, delivering mainly to M and S stores, to check with the store staff that all goods delivered were in good order, and in their correct quantities! Any damaged goods, e.g, biscuits, etc, were returned. If you are going to sign for the delivered items, then it's automatic that you both check them!!! [smile] Kind regards, Gerry. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ NOD32 2472 (20070821) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq