[access-uk] Re: getting help from tesco drivers
- From: "Mandy" <mandy.MJC@xxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 23 Aug 2007 00:07:02 +0100
I use Sainsbury's and always ask the driver whether there are substitutes as
you're not obliged to take them even if you've said you will want substitutes
and the driver will take them back so obviously you are within your rights to
ask.
Mandy.
----- Original Message -----
From: Carol Pearson
To: access-uk@xxxxxxxxxxxxx
Sent: Tuesday, August 21, 2007 10:01 AM
Subject: [access-uk] Re: getting help from tesco drivers
Graham,
I always ask, "Is there anything missing or any substitutes?"
They should be able to see that information from the paperwork, which takes
just a few seconds. That doesn't guarantee he delivered everything, of
course, because I have known mix-ups in shopping, occasionally; but I think
that's a reasonable question.
--
Carol
carol.pearson@xxxxxxxxxxxx
----- Original Message -----
From: "Graham Page" <gpage@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, August 21, 2007 12:12 AM
Subject: [access-uk] getting help from tesco drivers
> Hi all.
>
> This could be considdered off topic particularly if it grows into a big
> thread, but I received a tesco order today only to find that when the
> driver
> had gone there were 3 items of my order missing.
>
> I rung tesco who told me that if I quoted the prices from the receipt then
> I
> would get a refund of the money for the missing items.
>
> I know a driver cannot put things away, but is it reasonable to ask the
> driver to go through the shopping to make sure that all the things that
> are
> on the receipt are in fact there in the delivery?
>
> Regards
>
> Graham
> Graham Page
> Home Phone: 0207 265 9493
> Mobile: 07753 607980
> Fax: 0870 706 2773
> Email: gpage@xxxxxxxxxxxxxx
> MSN: gabriel_mcbird@xxxxxxxxxxx
> Skype: gabriel_mcbird
>
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