[access-uk] Re: getting help from tesco drivers
- From: "Ray's Home" <rays-home@xxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 21 Aug 2007 16:33:32 +0100
Graham, though we're straying a bit O-T here, must say I couldn't
agree more! Birmingham does pride itself on accomodating folks from a
wide variety of backgrounds, but the communications issues this too
often brings with it means diversity, for me, has its downside.
More than once I've come on bar staff who seem to expect me to point
to what I want, not to mention bus drivers who can not tell me where a
bus is going!
Stil, maybe continue this whinge of mine on Vi-gen.
Cheers,
From Ray
I can be contacted off-list at:
mailto:ray-48@xxxxxxxx
-----Original Message-----
Graham Page
Ray, I do indeed live 10 minutes away from a supermarket, the
dainsburys at
WhiteChapel but unfortunately most of the assistants they offer for
help
round the shop seem to have real difficulties with reading, speaking
english
or both so unfortunately it's not a very happy experience. I could
use a
shop like Waitrose which is a bit further away in canary warf, but
does
include staff in danger of actually possessing a few brain cells or
with
enough knowledge of english to be able to understand what I want.
It's
expensive though worth it as a treat some times.
Online shopping does at least mean that I can say what I want and at
least
most of the time what i ask for is what I get.
I don't mean this to be in any way racist but I must admit it is
languagist
and it is a pleasant change to go supermarket shopping outside london
and be
offered good quality help.
In some ways, this is I know straying off the Access Technology issues
for
which this list is meant but it does explain in part why the ability
to shop
online gives so many blind people, including myself, the motivation
required
to get to grips with the internet.
Regards
Graham
Graham Page
Home Phone: 0207 265 9493
Mobile: 07753 607980
Fax: 0870 706 2773
Email: gpage@xxxxxxxxxxxxxx
MSN: gabriel_mcbird@xxxxxxxxxxx
Skype: gabriel_mcbird
----- Original Message -----
From: "Ray's Home" <rays-home@xxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, August 21, 2007 11:17 AM
Subject: [access-uk] Re: getting help from tesco drivers
Well, that's one up for Sainsburys, who'd I'd most likely shop with
were I to take up internet grocery shopping. You should all do as I
do and live ten minutes from a supermarket!
Asda's a different story. My sister either gets no substitutes or
else a few things she didn't order. Not recommended.
From Ray
I can be contacted off-list at:
mailto:ray-48@xxxxxxxx
-----Original Message-----
Wendy
Hi,
I get my shopping from Sainsbury's and, the substitutes come in
different
colour bags to the rest of the shopping. I can't see the different
colour
bags but I always ask if we've got any substitutes and I've always
found
them very helpful, in fact, occasionally they have even carried the
shopping
into my kitchen for me.
From Wendy.
----- Original Message -----
From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, August 21, 2007 10:01 AM
Subject: [access-uk] Re: getting help from tesco drivers
Graham,
I always ask, "Is there anything missing or any substitutes?"
They should be able to see that information from the paperwork, which
takes
just a few seconds. That doesn't guarantee he delivered everything,
of
course, because I have known mix-ups in shopping, occasionally; but I
think
that's a reasonable question.
--
Carol
carol.pearson@xxxxxxxxxxxx
----- Original Message -----
From: "Graham Page" <gpage@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, August 21, 2007 12:12 AM
Subject: [access-uk] getting help from tesco drivers
> Hi all.
>
> This could be considdered off topic particularly if it grows into a
big
> thread, but I received a tesco order today only to find that when
the
> driver
> had gone there were 3 items of my order missing.
>
> I rung tesco who told me that if I quoted the prices from the
receipt then
> I
> would get a refund of the money for the missing items.
>
> I know a driver cannot put things away, but is it reasonable to ask
the
> driver to go through the shopping to make sure that all the things
that
> are
> on the receipt are in fact there in the delivery?
>
> Regards
>
> Graham
> Graham Page
> Home Phone: 0207 265 9493
> Mobile: 07753 607980
> Fax: 0870 706 2773
> Email: gpage@xxxxxxxxxxxxxx
> MSN: gabriel_mcbird@xxxxxxxxxxx
> Skype: gabriel_mcbird
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