[access-uk] Re: e billing with virgin media

  • From: Hazel Darvell <witch.hazel66@xxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Wed, 25 Sep 2013 11:34:43 +0100

Yes this would suit us but is this just for mobiles or landlines too.
Hazel
On 25/09/2013 11:09, Kevin Cussick wrote:
I am the same, I get an e-mail tells me what the bill comes to end of story.

On 25/09/2013 10:16, Saqib wrote:
Hi. I just get an e-mail every month to advise me of the payment date and amount due. That's all the info that I need. I don't use the phone as I have free inclusive minutes on my mobile phone.

On 25 Sep 2013, at 09:19, Hazel Darvell <witch.hazel66@xxxxxxxxx> wrote:

Hello to all
I am looking for any opinions on the following.
We pay £1.75p each month for paper bills and recently decided to ask said company about this. When we were with BT you were able to have a tandam billing for 3 months to see how you got on with e billing but Virgin Media won't allow this.I explained our situation but got nowhere. So for the 3 months we try e billing and no paper back up we would have no idea on the state of the account.
We don't read Braille good enough so this is not an option.
We rely entirely on screen readers and find their website a nightmare, so cluttered . I have told them my feelings on all of the issues but they really don't give a toss. Do any other list members use this company for e billing? and how accessible do you find it?
Thanks
Hazel


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