[access-uk] Re: e billing with virgin media

  • From: "David W Wood" <david.g3yxx@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 25 Sep 2013 11:41:07 +0100

Kevin

That is OK if you don't want a breakdown of your bill.
As mine is partly used for business, this is an important requirement.


ATB

David W Wood 

-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Kevin Cussick
Sent: Wednesday, September 25, 2013 11:09 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: e billing with virgin media

I am the same, I get an e-mail tells me what the bill comes to end of story.

On 25/09/2013 10:16, Saqib wrote:
> Hi. I just get an e-mail every month to advise me of the payment date and
amount due. That's all the info that I need. I don't use the phone as I have
free inclusive minutes on my mobile phone.
>
>> On 25 Sep 2013, at 09:19, Hazel Darvell <witch.hazel66@xxxxxxxxx> wrote:
>>
>> Hello to all
>> I am looking for any opinions on the following.
>> We pay £1.75p each month for paper bills and recently decided to ask said
company about this.
>> When we were with BT you were able to have a tandam billing for 3 months
to see how you got on with e billing but Virgin Media won't allow this.I
explained our situation but got nowhere.
>> So for the 3 months we try e billing and no paper back up we would have
no idea on the state of the account.
>> We don't read Braille good enough so this is not an option.
>> We rely entirely on screen readers and find their website a nightmare, so
cluttered .
>> I have told them my feelings on all of the issues but they really don't
give a toss.
>> Do any other list members use this company for e billing? and how
accessible do you find it?
>> Thanks
>> Hazel
>>
>>
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