[access-uk] Re: e billing with virgin media
- From: "David W Wood" <david.g3yxx@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 25 Sep 2013 09:59:08 +0100
Quite so!
Twenty one pounds a year is six and a half pints in my local!!!
ATB
David W Wood
-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Hazel Darvell
Sent: Wednesday, September 25, 2013 9:54 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: e billing with virgin media
David isn't it funny how we all find these companies, I found them very
good to deal with although this subject was less than acceptable , other
than that we have had a good relationship .
Like you we resent paying but if we can't access their e billing even
for a trial then it sucks but I think our pocket might make our mind up
in the end, smile.
Hazel
On 25/09/2013 09:27, David W Wood wrote:
> Hazel
>
> I use them for e-billing as I resent the £1.75 per month!
> As you say, the website is not easy, but it is possible.
>
> I find them totally abominable as a company, and the attitude of the call
> centre is despicable.
>
> The installation here took 3 months to affect.
>
> The only reason that I am with them is for a better internet speed than
any
> other provider - I can only get 50mB using the BT lines.
>
>
> ATB
>
> David W Wood
>
> -----Original Message-----
> From: access-uk-bounce@xxxxxxxxxxxxx
[mailto:access-uk-bounce@xxxxxxxxxxxxx]
> On Behalf Of Hazel Darvell
> Sent: Wednesday, September 25, 2013 9:19 AM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] e billing with virgin media
>
> Hello to all
> I am looking for any opinions on the following.
> We pay £1.75p each month for paper bills and recently decided to ask
> said company about this.
> When we were with BT you were able to have a tandam billing for 3 months
> to see how you got on with e billing but Virgin Media won't allow this.I
> explained our situation but got nowhere.
> So for the 3 months we try e billing and no paper back up we would have
> no idea on the state of the account.
> We don't read Braille good enough so this is not an option.
> We rely entirely on screen readers and find their website a nightmare,
> so cluttered .
> I have told them my feelings on all of the issues but they really don't
> give a toss.
> Do any other list members use this company for e billing? and how
> accessible do you find it?
> Thanks
> Hazel
>
>
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