[access-uk] Re: e billing with virgin media
- From: Saqib <saqibh23@xxxxxxxxxxxxxx>
- To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 25 Sep 2013 10:16:19 +0100
Hi. I just get an e-mail every month to advise me of the payment date and
amount due. That's all the info that I need. I don't use the phone as I have
free inclusive minutes on my mobile phone.
> On 25 Sep 2013, at 09:19, Hazel Darvell <witch.hazel66@xxxxxxxxx> wrote:
>
> Hello to all
> I am looking for any opinions on the following.
> We pay £1.75p each month for paper bills and recently decided to ask said
> company about this.
> When we were with BT you were able to have a tandam billing for 3 months to
> see how you got on with e billing but Virgin Media won't allow this.I
> explained our situation but got nowhere.
> So for the 3 months we try e billing and no paper back up we would have no
> idea on the state of the account.
> We don't read Braille good enough so this is not an option.
> We rely entirely on screen readers and find their website a nightmare, so
> cluttered .
> I have told them my feelings on all of the issues but they really don't give
> a toss.
> Do any other list members use this company for e billing? and how accessible
> do you find it?
> Thanks
> Hazel
>
>
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