John, as the Touch is under warranty, could your friend not ask HumanWare to
collect it so they can look at what might be going on? Under guarantee, I
wouldn't have thought your friend should be charged anything if the fault is
down to the machine and not him.
As for pouring Fairy Liquid into a machine, that's just crazy!
Kind regards,
Jackie Brown
----- Original Message -----
From: James English <james13english@xxxxxxxxx>
To: access-uk@xxxxxxxxxxxxx
Date: Saturday, 14 January 2017 16.18
Subject: [access-uk] Re: braille note touch problems
** To leave the list, click on the immediately-following link:-
Helllo,
When my friends braillenote stopped working he tipped a whole bottle
of fairy liquid on it, and it started working again. Will the touch be
different? If not I recommend this.
On 1/14/17, Janet Bell <janet@xxxxxxxxxxxxxx> wrote:
hi Jackie, I didn't realise it was that good lol0was On 14 Jan 2017, at 14.28, john gallagher <john@xxxxxxxxxxxxxxxxxxx>
-----Original Message-----
From: Jackie Brown
Sent: Saturday, January 14, 2017 3.44 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: braille note touch problems
I agree, completely. I am so glad I was able to return it for a full refund
within the time limit available. It's a box of junk to put it mildly!
Kind regards,
Jackie Brown
Email: ,j;ackieannbrown62@xxxxxxxxx
Check out my website: www.thebrownsplace.info
Follow me on Twitter: @thebrownsplace
Skype name: thejackmate
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Ian Macrae (Redacted sender "ian$macrae1" for DMARC)
Sent: 14 January 2017 15.03
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: braille note touch problems
I'm sorry to say that Humanware's reputation both for product excellence
and great customer service have both gone through the floor in relation to
the BN Touch. I cannot remember another note-taker which has so consistently
failed to live up to its hype and failed to deliver on its potential. HW has
similarly consistently failed to address issues relating to the age and
performance of the Android OS running on the Touch and also dodged questions
about security patches being made available by Google. For me the Braille
Note Touch was the big disappointment of 2016. This disappointment was
compounded by the fact that it was the second piece of specialist access
tech to let me down within a matter of months Ian Macrae
ian.macrae1@xxxxxxx
0was wrote:
0was
0was hi all
0was i was disgusted just now to hear of a friend of mine who has a braille
0was note touch.
0was suddenly it locked up and they sent someone out to sort it.
0was again this machine has done the same and now if they come out it's G300
or
0was
0was G500 for the full day's charge for someone to come out.
0was surely this is wrong humanware should either get the touch to work on a
0was much higher version of android or sort something out with it. the machine
0was
0was is just truly dead if mine goes like that what could i do. it's very very
0was
0was poor. at least he still has his old apex to manage with.
0was ** To leave the list, click on the immediately-following link:-
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0was ** unsubscribe
0was ** For other list commands such as vacation mode, click on the
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0was
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