[access-uk] Re: braille note touch problems

  • From: James English <james13english@xxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Sat, 14 Jan 2017 16:18:03 +0000

Helllo,

When my friends braillenote stopped working he tipped a whole bottle
of fairy liquid on it, and it started working again. Will the touch be
different? If not I recommend this.

On 1/14/17, Janet Bell <janet@xxxxxxxxxxxxxx> wrote:

hi Jackie, I didn't realise it was that good lol

-----Original Message-----
From: Jackie Brown
Sent: Saturday, January 14, 2017 3:44 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: braille note touch problems

I agree, completely.  I am so glad I was able to return it for a full refund

within the time limit available.  It's a box of junk to put it mildly!

Kind regards,

Jackie Brown
Email: Jackieannbrown62@xxxxxxxxx
Check out my website: www.thebrownsplace.info
Follow me on Twitter: @thebrownsplace
Skype name: thejackmate

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of

Ian Macrae (Redacted sender "ian.macrae1" for DMARC)
Sent: 14 January 2017 15:03
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: braille note touch problems

I’m sorry to say that Humanware’s reputation  both for product excellence
and great customer service have both gone through the floor in relation to
the BN Touch. I cannot remember another note-taker which has so consistently

failed to live up to its hype and failed to deliver on its potential. HW has

similarly consistently failed to address issues relating to the age and
performance of the Android OS running on the Touch and also dodged questions

about security patches being made available by Google.  For me the Braille
Note Touch was the big disappointment of 2016. This disappointment was
compounded by the fact that it was the second piece of specialist access
tech to let me down within a matter of months Ian Macrae

ian.macrae1@xxxxxxx



On 14 Jan 2017, at 14:28, john gallagher <john@xxxxxxxxxxxxxxxxxxx>
wrote:

hi all
i was  disgusted just now to hear of a friend of mine who has a braille
note touch.
suddenly it locked up and they sent someone out to sort it.
again this machine has done the same and now if they come out it's Ģ300 or

Ģ500 for the full day's charge for someone to come out.
surely this is wrong humanware should either get the touch to work on a
much higher version of android or sort something out with it. the machine

is just truly dead if mine goes like that what could i do. it's very very

poor. at least he still has his old apex to manage with.
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