Hi John
I think the fees you quote, are for training.
If the work is for a repair, then customer would usually
arrange for the kit to be sent to humanware.
Regards, Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of john gallagher
Sent: Saturday, January 14, 2017 2:28 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] braille note touch problems
hi all
i was disgusted just now to hear of a friend of mine who has a
braille note touch.
suddenly it locked up and they sent someone out to sort it.
again this machine has done the same and now if they come out it's
#300 or #500 for the full day's charge for someone to come out.
surely this is wrong humanware should either get the touch to work on
a much higher version of android or sort something out with it. the
machine is just truly dead if mine goes like that what could i do.
it's very very poor. at least he still has his old apex to manage
with.
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