[access-uk] Re: braille note touch problems

  • From: rajmund <brajmund2000@xxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Sat, 14 Jan 2017 20:54:32 +0000

and I have to agree with Jackie, more off list, if anything, however.

Sent from Thunderbird

On 14/01/17 3:51 PM, Janet Bell wrote:

hi Jackie, I didn't realise it was that good lol

-----Original Message----- From: Jackie Brown
Sent: Saturday, January 14, 2017 3:44 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: braille note touch problems

I agree, completely.  I am so glad I was able to return it for a full
refund within the time limit available.  It's a box of junk to put it
mildly!

Kind regards,

Jackie Brown
Email: Jackieannbrown62@xxxxxxxxx
Check out my website: www.thebrownsplace.info
Follow me on Twitter: @thebrownsplace
Skype name: thejackmate

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Ian Macrae (Redacted sender "ian.macrae1" for DMARC)
Sent: 14 January 2017 15:03
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: braille note touch problems

I’m sorry to say that Humanware’s reputation  both for product
excellence and great customer service have both gone through the floor
in relation to the BN Touch. I cannot remember another note-taker which
has so consistently failed to live up to its hype and failed to deliver
on its potential. HW has similarly consistently failed to address issues
relating to the age and performance of the Android OS running on the
Touch and also dodged questions about security patches being made
available by Google.  For me the Braille Note Touch was the big
disappointment of 2016. This disappointment was compounded by the fact
that it was the second piece of specialist access tech to let me down
within a matter of months Ian Macrae

ian.macrae1@xxxxxxx



On 14 Jan 2017, at 14:28, john gallagher <john@xxxxxxxxxxxxxxxxxxx>
wrote:

hi all
i was  disgusted just now to hear of a friend of mine who has a
braille note touch.
suddenly it locked up and they sent someone out to sort it.
again this machine has done the same and now if they come out it's
Ģ300 or Ģ500 for the full day's charge for someone to come out.
surely this is wrong humanware should either get the touch to work on
a much higher version of android or sort something out with it. the
machine is just truly dead if mine goes like that what could i do.
it's very very poor. at least he still has his old apex to manage with.
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