Hi Derek,
I'm with the RNIB on this one. Not only that but there could be adverse impacts
arising from having, say, grade 1 on one side of the paper instead of grade 2
on both. For some people this would make the bank statements so fat that they'd
be more likely to have a printed card through the door when Royal Mail can't
deliver it and you're not at home. If you are a fluent grade 2 braille reader,
grade 1 can be horrible to read, like wading through treacle. Finally, on the
westion of reasonable adjustments, if a comparable organisation can do for
their customers what your bank is quibbling about doing on grounds of (it would
not be a reasonable adjustment", their argument is, to say the least, severely
weakend. "If it's reasonable for them to do it, why is it such a big deal for
you?" and all that.
Hope this helps,
Clive
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Derek Hornby
Sent: 19 August 2015 16:32
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: The meaning of: accessibility.
Hi Clive
No problem I was able to read your message, below.
here is a quote of what the bank is telling me:
"We have agreed with our suppliers the physical format for all Braille
statements, and do not intend to offer choices in this.
Regardless
of the format of the statements, e.g. standard print, large print, or braille,
we do not offer a bespoke range of options for the look and feel. This would
not be reasonable or expected.
The availability of grade 2 Braille is a different type of option, not
comparable to paper size or putting Braille on both sides of the paper."
My point is that given the fact they offer a choice, grade 1 oer grade 2
braille, why can they not offer a choice braille on one side, or both sides
of the paper.
Assuming the bank is using RNIB for the braille statements, here is what
RNIB says:
"in the case of a bank statement, there is a direct feed in to our from the
bank or provider and we automatically produce the product either send it to
you or send it back to the provider. Your information is secure in every sense
to exacting guidelines."
So if the software allows for a choice, grade 1 or grade 2 surely the same
software can allow for braille on one side, or both sides of paper.
I fidn it hard to believe such a a choice would cause high costs.
Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Clive.Lever@xxxxxxxxxxx
Sent: Wednesday, August 19, 2015 12:44 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: The meaning of: accessibility.
Hi Derek,
Hoping you can read this. If you say that the message comes to you as blank,
then please can someone else forward it off-list so you can still read the
message.
There is a good article on the difference between usability and accessibility
at:
http://www.apaddedcell.com/what-s-the-difference-between-usability-and
-accessibility.
A simple Google search on "What's the difference between usability and
accessibility" found it straight away. It seems to confirm the way I've always
perceived the difference between the two terms, which would be:
Accessibility: Can I, my nan and my boss get all the information that is to be
had?
Usability: Ok, so we can get all the information that's available, but can we
get it without losing the will to live in the attempt. I've seen sites where I
could do everything I needed to do, but where everything that could get in your
way and slow you down gets in your way and slows you down. A classic example is
a survey which boldly declared it should only take three minutes to complete,
but because of the over-complicated and cluttered page layouts and designs
would be three quarters of an hour of your life you will never see again.
You accessed all the information and did what you came to do, but at the end
of the process you wish you hadn't bothered.
Best,
Clive
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Derek Hornby
Sent: 18 August 2015 20:21
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] The meaning of: accessibility.
Hi All
We often here about accessibility, but what does it really and truly mean?
If one is able to access a web site, does that mean there is no access
problem, or does it depend on how easy it is to access the web site.
If someone can use an iPhone does that mean there is no access problems, even
if the access is not so easy.
My bank offers its customers (the ones that use Braille)
a choice grade 1 or grade 2 Braille.
but if say customers wanted their Braille statements Braille on one side of
brailed page, this is not an option for choice.
Surely given fact grade 1 or grade 2 Braille is a choice, it should not be
difficult to program software to allow for a choice, braile on both sides
of page, on just one side.
Derek
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
