[access-uk] Re: The meaning of: accessibility.

  • From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 20 Aug 2015 10:31:14 +0100

Hi,

Yes, but could you ask for double sided large print statements if you wanted
them? i doubt it.

All the best

Steve

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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Eleanor burke
Sent: 20 August 2015 09:32
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: The meaning of: accessibility.

to reiterate I have single sided large print statements.



On 20 Aug 2015, at 08:47, Steve Nutt <steve@xxxxxxxxxxxxxx> wrote:

Hi Clive and Derek,

Derek, do you think if someone asked for their print statement printed
single sided they would get it? Coulrse they wouldn't. I want equal
access, not favours.

All the best

Steve

--
Computer Room Services
77 Exeter Close
Stevenage
Hertfordshire
SG1 4PW
Tel: +44(0)1438-742286
Mob: +44(0)7956-334938
Fax: +44(0)1438-759589
Email: steve@xxxxxxxxxxxxxx
Web: http://www.comproom.co.uk

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Clive.Lever@xxxxxxxxxxx
Sent: 19 August 2015 17:44
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: The meaning of: accessibility.

Hi Derek,

I'm with the RNIB on this one. Not only that but there could be adverse
impacts arising from having, say, grade 1 on one side of the paper
instead
of grade 2 on both. For some people this would make the bank statements so
fat that they'd be more likely to have a printed card through the door
when
Royal Mail can't deliver it and you're not at home. If you are a fluent
grade 2 braille reader, grade 1 can be horrible to read, like wading
through
treacle. Finally, on the westion of reasonable adjustments, if a
comparable
organisation can do for their customers what your bank is quibbling about
doing on grounds of (it would not be a reasonable adjustment", their
argument is, to say the least, severely weakend. "If it's reasonable for
them to do it, why is it such a big deal for you?" and all that.

Hope this helps,
Clive



-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Derek Hornby
Sent: 19 August 2015 16:32
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: The meaning of: accessibility.

Hi Clive
No problem I was able to read your message, below.

here is a quote of what the bank is telling me:


"We have agreed with our suppliers the physical format for all Braille
statements, and do not intend to offer choices in this.
Regardless
of the format of the statements, e.g. standard print, large print, or
braille, we do not offer a bespoke range of options for the look and feel.
This would not be reasonable or expected.

The availability of grade 2 Braille is a different type of option, not
comparable to paper size or putting Braille on both sides of the paper."

My point is that given the fact they offer a choice, grade 1 oer
grade
2 braille, why can they not offer a choice braille on one side, or
both
sides of the paper.

Assuming the bank is using RNIB for the braille statements, here is
what
RNIB says:

"in the case of a bank statement, there is a direct feed in to our from
the
bank or provider and we automatically produce the product either send it
to
you or send it back to the provider. Your information is secure in every
sense to exacting guidelines."

So if the software allows for a choice, grade 1 or grade 2 surely the
same software can allow for braille on one side, or both sides of
paper.

I fidn it hard to believe such a a choice would cause high costs.

Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Clive.Lever@xxxxxxxxxxx
Sent: Wednesday, August 19, 2015 12:44 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: The meaning of: accessibility.

Hi Derek,

Hoping you can read this. If you say that the message comes to you as
blank,
then please can someone else forward it off-list so you can still read the
message.

There is a good article on the difference between usability and
accessibility at:
http://www.apaddedcell.com/what-s-the-difference-between-usability-and
-accessibility.

A simple Google search on "What's the difference between usability and
accessibility" found it straight away. It seems to confirm the way I've
always perceived the difference between the two terms, which would be:

Accessibility: Can I, my nan and my boss get all the information that is
to
be had?
Usability: Ok, so we can get all the information that's available, but can
we get it without losing the will to live in the attempt. I've seen sites
where I could do everything I needed to do, but where everything that
could
get in your way and slow you down gets in your way and slows you down. A
classic example is a survey which boldly declared it should only take
three
minutes to complete, but because of the over-complicated and cluttered
page
layouts and designs would be three quarters of an hour of your life you
will
never see again.
You accessed all the information and did what you came to do, but at the
end of the process you wish you hadn't bothered.

Best,
Clive



-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Derek Hornby
Sent: 18 August 2015 20:21
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] The meaning of: accessibility.

Hi All
We often here about accessibility, but what does it really and truly
mean?

If one is able to access a web site, does that mean there is no access
problem, or does it depend on how easy it is to access the web site.

If someone can use an iPhone does that mean there is no access problems,
even if the access is not so easy.

My bank offers its customers (the ones that use Braille)
a choice grade 1 or grade 2 Braille.
but if say customers wanted their Braille statements Braille on one
side
of brailed page, this is not an option for choice.

Surely given fact grade 1 or grade 2 Braille is a choice, it should not
be
difficult to program software to allow for a choice, braile on both
sides
of page, on just one side.

Derek

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