[access-uk] Re: RNIB Overdrive
- From: Shaun O'Connor <capricorn8159@xxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Thu, 18 Dec 2014 13:11:14 +0000
I have been following this thread quite closely and although I do not
use RNIB services, including overdrive( which I believe is a US based
outfit).
It appears to me that the RNIB having made a monumental error with
regard to the overdrive service are now attempting to engage in a damage
limitation exercise.
On 18/12/2014 10:32, Richard Godfrey-McKay wrote:
> What is so amazing to me is that, apart from Louisa's mails - which haven't
> properly addressed the dissatisfaction being expressed - RNIB has failed to
> respond to the considerable degree of concern being expressed by a group of
> technically very competent users on this list.
>
> It seems to me that RNIB has taken a decision without taking into
> consideration the views of its service users - as expressed on this list -
> and it has certainly not responded to the criticism of the arrangements
> which it has made.
>
> Louisa, could you or someone else within the organisation please oblige?
>
> Richard
>
> Richard Godfrey-McKay
>
> Telephone: 01738-445 880
>
> Mobile: 07791 452 593
>
>
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