Mandy - has this just started to happen? I find that at times this happens for me, and I find that closing and reopening OE fixes the problem. I use shift and tab to move from the inbox to the address book, to the list of folders. HTH - Andy ----- Original Message ----- From: Mandy To: access-uk@xxxxxxxxxxxxx Sent: Monday, May 26, 2008 9:40 PM Subject: [access-uk] Outlook Express. On behalf of my friend, usually from inbox she would tab once to message and then tab again to list of addresses but between the message and the list of contacts she can tab to actually read the body of the emails and doesn't want it laid out like this what should she do please? Mandy.