I really don't know what has happened - for a few days now when I open Outlook Express it says zero messages in my in-box until my emails come in whereas I know there are always emails there - today I turned on and it just said zero items and two emails came in and my others were not there - no emails in my set up folders created via message rules - I always rename outlook express as email on my start menu but I looked under all programmes and saw outlook express was also there but entering on this just resulted in a complete muddle. I remember when I was being trained that once I had two instances of Outlook Express open so I wondered if this was the case . In desperation I performed a system restore just going back two days but this has not rectified the situation and I've lost all my emails apart from any that are coming in now. What can I do? Mandy.