perhaps in an option in OE tools or in your message rules you have checked a box asking the program to ignore read messages, just an idea, hope it helps. Good luck! Marie ----- Original Message ----- From: Mandy To: access-uk@xxxxxxxxxxxxx Sent: Friday, September 05, 2008 11:29 AM Subject: [access-uk] Outlook Express. I really don't know what has happened - for a few days now when I open Outlook Express it says zero messages in my in-box until my emails come in whereas I know there are always emails there - today I turned on and it just said zero items and two emails came in and my others were not there - no emails in my set up folders created via message rules - I always rename outlook express as email on my start menu but I looked under all programmes and saw outlook express was also there but entering on this just resulted in a complete muddle. I remember when I was being trained that once I had two instances of Outlook Express open so I wondered if this was the case . In desperation I performed a system restore just going back two days but this has not rectified the situation and I've lost all my emails apart from any that are coming in now. What can I do? Mandy. __________ Information from ESET NOD32 Antivirus, version of virus signature database 3417 (20080905) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com