agree Alison.
On 15 Apr 2016, at 16:24, CJ &AA MAY <chrisalismay@xxxxxxxxx> wrote:
I prefer to save waving the big stick until I have to and in your place would
ask to speak with the manager. If he wasn’t immediately amenable I would
remind him of his obligations under disability law and if he remained
unhelpful and the hotel was part of a chain, I’d ask for contact details for
the parent group. At this point I’d probably contact Guide Dogs for
additional support and advice too.
Most times when I have been initially declined access to a café or
restaurant, asking to see the manager has usually overcome the problem. So
it’s worth trying this first before going in with all guns blazing – smile!
Alison
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