It might be interesting for the hotel, if not actually mildly disruptive were
we all to email the hotel explaining the position expressing our views. John
could also see if the hotel is on social media or Trip Adviser.
Cheers,
Ed
On 15 Apr 2016, at 18:29, Eleanor burke <eleanormarthaburke@xxxxxxxxx> wrote:
I would be interested in John's response but I've never known a guide dog
owner to simply referred to the dog and we all know that a dog would not
necessarily be able to stay at hotel.
On 15 Apr 2016, at 17:26, Derek Hornby <derek.hornby_uk@xxxxxxxxxxxxxxx>** To leave the list, click on the immediately-following link:-
wrote:
Yes but did John actually tell the hotel it's a guide dog?
Or did he just say; "my dog"
Many blind people have pet dogs, so it's important to ne clear.
Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of CJ &AA MAY
Sent: Friday, April 15, 2016 4:25 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Fw: Mayfair Hotel Hull Dog Enquiry
I prefer to save waving the big stick until I have to and in your
place would ask to speak with the manager. If he wasn’t immediately
amenable I would remind him of his obligations under disability law
and if he remained unhelpful and the hotel was part of a chain, I’d
ask for contact details for the parent group. At this point I’d
probably contact Guide Dogs for additional support and advice too.
Most times when I have been initially declined access to a café or
restaurant, asking to see the manager has usually overcome the
problem. So it’s worth trying this first before going in with all guns
blazing – smile!
Alison
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