I had this happen for a while, but it was updates to the live update, not actual virus definitions. Then one day it finally installed, don't know what the problem was. You should be able to check your subscription status by opening Nortons. Mine tells me how many days I have left at the bottom of the screen. Ms. Terry Miller Independent Representative #52911 Immunotec Research http://wakeup.to/healthyprofits From: "John hircock" <jara@xxxxxxxxxxxxx> > To: <pctechtalk@xxxxxxxxxxxxx> > Sent: Saturday, July 06, 2002 4:33 AM > Subject: -=3DPCTechTalk=3D- What to do? When I try to download and install the latest Norton definitions I am = told=20 that norton cannot install them. I watch as they download but they = cannot be installed.=20 To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/