John, did you solve your problem with Norton? I see that several responded. If you are still having trouble, click on the Norton icon, click on help and go to technical support. I found them to be very helpful when I had a question. You do have to "jump through some hoops" to reach a support person but that is your best source if you are still not able to get your virus definition updates. Sandi To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/