Thanks, Larry He's backing up everything on the 2 Vista computers right now & then will do a complete restoral on them. The 3rd computer is XP & that's the one I opened up an Outlook Express email on for him. He is having no problems at all in saving attachments w/the OE(he's having a hard time getting used to it after using Outlook for such a long time). LOL Thanks to you & to everyone for trying to help; he's thrown in the towel and is going to do the complete restoral on the 2 Vistas and start over again, though... I sure hope he gets comfortable w/OE soon; he's driving me crazy asking questions about how to do this, that & the other w/OE LOL ...Paula Have you tried the Mozilla Org equivalents which had had good reviews? If they work properly, it would lend weight to the presence of some type of malware (maybe virus or worm). Your friend, Larry --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To subscribe, unsubscribe or modify your email settings: //www.freelists.org/webpage/pctechtalk OR To subscribe to the mailing list, send an email to pctechtalk-request@xxxxxxxxxxxxx with "subscribe" in the Subject. To unsubscribe send email to pctechtalk-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject. To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx To join our separate PCTableTalk off-topic group, send a blank email to: pctabletalk+subscribe@xxxxxxxxxxxxxxxx ---------------------------------------------------------------