-=PCTechTalk=- Re: Need help for husbands WinVista desktop computer
- From: "Larry Southerland" <larrysoutherland@xxxxxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Sat, 9 Oct 2010 23:49:00 -0400
Have you tried the Mozilla Org equivalents which had had good reviews? If
they work properly, it would lend weight to the presence of some type of
malware (maybe virus or worm).
Your friend,
Larry
-----Original Message-----
From: pctechtalk-bounce@xxxxxxxxxxxxx
[mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On Behalf Of Paula
Sent: Friday, October 08, 2010 11:41 PM
To: pctechtalk@xxxxxxxxxxxxx
Subject: -=PCTechTalk=- Re: Need help for husbands WinVista desktop computer
Thanks for all your suggestions, Ed. Mack(my husband)d/loaded the
Malware/ran it/everything was okay... Then he went online & did a couple of
free virus scans, nada found there, either!
He's starting to get used to the computer in the corner in here that I put
OE on for him(but he does not like OE...he's never used anything except
Outlook){on the other hand, I've never used anything other than OE and
everytime I've seen him messing around w/his Outlook I think to myself:
"self..aren't you glad you use OE?" haha
To answer another of your questions...Mack right clicks & selects "save as"
when he save his attachments in Outlook. And, yes.. AVG is on all 3
computers...he has no problems saving attachments w/the OE I set up for him;
but the other two still have Outlook and still cannot save attachments.
No other security programs installed on any of the computers.
I just now noticed your last note...he is right now uninstalling AVG on one
of the computers & will install Avira or Avast on it. Will let you know
what happens when he gets that done. Thanks again. ...Paula
Paula, Since all 3 computers have this problem I'm leaning more and more
towards the possibility of a virus. I would suggest installing the free
version of MalwareBytes' Anti-malware from http://www.malwarebytes.org/,
have it Update to the latest definitions database, and then run a Full Scan.
It couldn't hurt to also run one or two online antivirus scans. If the
problem is not a virus, then no harm done, just lost some time.
BTW, from what I've read and from comments from others, I believe AVG is OK,
but not one of the best free anti-virus programs. I believe that Avira and
Avast are probably the two best free ones. Well, even the best anti-virus
programs miss some viruses, so when you think you might be infected, try one
or more free online scanners of different brands than your installed one, to
be safer. You can find several by doing a google search for "free online
virus scan" (without the quotes). My favorites are the Trend Micro
Housecall, Kaspersky, ESET, and F-Secure.
Does he save attachments by double clicking on them or by right-clicking and
choosing "Save as"? Hmm, it is interesting that he can get mail ok, but
just can't save the attachments. That could be at a point where the AVG
tries to scan the attachment. Is AVG on all 3 computers? Are there any
other security programs installed? More than one anti-virus program
installed could create problems. If you get the computer clean with the
above scans and the problem is still happening, it might be a good thing to
uninstall AVG and install either Avira or Avast anti-virus on one of the
computers to see if that helps. I would definitely do the above scans
first, to make sure you are dealing with a clean PC.
Ed
---------------------------------------------------------------
Please remember to trim your replies (including this sentence and everything
below it) and adjust the subject line as necessary.
To subscribe, unsubscribe or modify your email settings:
//www.freelists.org/webpage/pctechtalk
OR
To subscribe to the mailing list, send an email to
pctechtalk-request@xxxxxxxxxxxxx with "subscribe" in the Subject. To
unsubscribe send email to pctechtalk-request@xxxxxxxxxxxxx with
"unsubscribe" in the Subject.
To access our Archives:
http://groups.yahoo.com/group/PCTechTalk/messages/
//www.freelists.org/archives/pctechtalk/
To contact only the PCTT Mod Squad, write to:
pctechtalk-moderators@xxxxxxxxxxxxx
To join our separate PCTableTalk off-topic group, send a blank email to:
pctabletalk+subscribe@xxxxxxxxxxxxxxxx
---------------------------------------------------------------
---------------------------------------------------------------
Please remember to trim your replies (including this sentence and everything
below it) and adjust the subject line as necessary.
To subscribe, unsubscribe or modify your email settings:
//www.freelists.org/webpage/pctechtalk
OR
To subscribe to the mailing list, send an email to
pctechtalk-request@xxxxxxxxxxxxx with "subscribe" in the Subject. To
unsubscribe send email to pctechtalk-request@xxxxxxxxxxxxx with "unsubscribe"
in the Subject.
To access our Archives:
http://groups.yahoo.com/group/PCTechTalk/messages/
//www.freelists.org/archives/pctechtalk/
To contact only the PCTT Mod Squad, write to:
pctechtalk-moderators@xxxxxxxxxxxxx
To join our separate PCTableTalk off-topic group, send a blank email to:
pctabletalk+subscribe@xxxxxxxxxxxxxxxx
---------------------------------------------------------------
Other related posts:
