[mac4theblind] Re: Macbook air problems opinions please?

  • From: John Panarese <john@xxxxxxxxxxxxxxxxxx>
  • To: mac4theblind@xxxxxxxxxxxxx
  • Date: Thu, 25 Jun 2015 13:47:02 -0400

This sounds like software and not a hardware issue. When VoiceOver cut
out, did you try toggling off and then back on VoiceOver?


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, john@xxxxxxxxxxxxxxxxxx
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT



On Jun 25, 2015, at 1:31 PM, Jamie Pauls <jamie.pauls@xxxxxxxxxx> wrote:

I haven't experienced what you are describing, but returning the computer
seems a bit extreme to me. Unless I am missing something here it doesn't
sound like a hardware problem at all.

Sent from my iPhone

On Jun 25, 2015, at 12:04 PM, gracewellness@xxxxxxxxxxxxxx wrote:

Hello,

Today, while I was practicing keyboard commands using VO-k, the computer
suddenly stopped speaking. I had to turn it off, and when I turned it on
again, it had lost the settings I changed: for instance, voice over was not
activated, it asked me for a password, voice over spoke rapidly again, etc.
I'm going to return it to the store because I can't trust a computer that
changes the setting by itself. I bought it last week.
Now, my question is: would be wise to buy another macbook air, or is better
to choose another model? Are all mac computers equally good, or some are
better than others?
Thanks for any suggestions,
Rena

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