Again, it could have been the product of any number or even one single thing.
That’s why I suggest seeing what happens for a few weeks. If strange things
like that continue to happen and you are certain it’s not a case of an
inadvertent keystroke or operation, then taking it back to Apple to exchange it
might be in order. With a new system, though, and when someone is learning both
that system and the screen reader, you have to be patient and understand that
user error certainly occurs. God knows how many times I did it in the
beginning with my old iBook G4 with VO and Tiger.
Take Care
John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, john@xxxxxxxxxxxxxxxxxx
Website, http://www.macfortheblind.com
APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
AUTHORIZED APPLE STORE BUSINESS AFFILIATE
MAC and iOS VOICEOVER TRAINING AND SUPPORT
On Jun 26, 2015, at 8:07 AM, <gracewellness@xxxxxxxxxxxxxx>
<gracewellness@xxxxxxxxxxxxxx> wrote:
I called Apple before having this problem and they walked me through setting
up the computer, but 2 days later everything was lost. It's impossible that I
could change the settings while practicing with the keyboard because it was
in training mode. Some years ago something similar happened with a Windows
computer. I don't want to run the risk, so I will change it.
----- Original Message -----
From: Sarah k Alawami
To: mack for the blind list blind list
Sent: Thursday, June 25, 2015 3:54 PM
Subject: [mac4theblind] Re: Macbook air problems opinions please?
Actually if you call apple accessibility you might have better luck. They
can walk you through setting up your mac, as they kow voice over well, or
they should anyway.
Takecare.
Sarah k Alawami: Owner of Alawami Productions, where quality is key.
Check us out at http://alawamiproductions.com
On Jun 25, 2015, at 12:22 PM, David hilbert poehlman
<poehlman1@xxxxxxxxxxx> wrote:
this MacBook airs are the new one it is uncommon for setting to be lost but
it might be possible that your indexes are corrupted just continue to try
and restart it talk to Apple about it do not return it unless they tell you
to
-- Jonnie Appleseed With His Hands-on Technolog(eye)s touching the
internet reducing technology's disabilities one byte at a time
On Jun 25, 2015, at 14:00, John Panarese <john@xxxxxxxxxxxxxxxxxx> wrote:
I would try setting it up again and seeing what happens. You have time
before you can still return it if necessary. It could be several things,
but my feeling it is all software. It could be during the indexing of
spotlight or some background process. I’d give it a little time and watch
it closely.
Take Care
John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, john@xxxxxxxxxxxxxxxxxx
Website, http://www.macfortheblind.com
APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
AUTHORIZED APPLE STORE BUSINESS AFFILIATE
MAC and iOS VOICEOVER TRAINING AND SUPPORT
On Jun 25, 2015, at 1:52 PM, <gracewellness@xxxxxxxxxxxxxx>I would try setting it up again and seeing what happens. You have time
<gracewellness@xxxxxxxxxxxxxx> wrote:
Yes, I tried, but nothing happened. When I turned it on again, several
settings were changed. This is my first Apple computer, and I don't know
how to fix this. I'm concerned about getting a computer that doesn't work
properly for any reason.
----- Original Message ----- From: "John Panarese"
<john@xxxxxxxxxxxxxxxxxx>
To: <mac4theblind@xxxxxxxxxxxxx>
Sent: Thursday, June 25, 2015 1:47 PM
Subject: [mac4theblind] Re: Macbook air problems opinions please?
before you can still return it if necessary. It could be several things,
but my feeling it is all software. It could be during the indexing of
spotlight or some background process. I’d give it a little time and watch
it closely.
Take Care
John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, john@xxxxxxxxxxxxxxxxxx
Website, http://www.macfortheblind.com
APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
AUTHORIZED APPLE STORE BUSINESS AFFILIATE
MAC and iOS VOICEOVER TRAINING AND SUPPORT
On Jun 25, 2015, at 1:52 PM, <gracewellness@xxxxxxxxxxxxxx>
<gracewellness@xxxxxxxxxxxxxx> wrote:
Yes, I tried, but nothing happened. When I turned it on again, several
settings were changed. This is my first Apple computer, and I don't know
how to fix this. I'm concerned about getting a computer that doesn't work
properly for any reason.
----- Original Message ----- From: "John Panarese"
<john@xxxxxxxxxxxxxxxxxx>
To: <mac4theblind@xxxxxxxxxxxxx>
Sent: Thursday, June 25, 2015 1:47 PM
Subject: [mac4theblind] Re: Macbook air problems opinions please?
This sounds like software and not a hardware issue. When VoiceOver cut
out, did you try toggling off and then back on VoiceOver?
Take Care
John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, john@xxxxxxxxxxxxxxxxxx
Website, http://www.macfortheblind.com
APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
AUTHORIZED APPLE STORE BUSINESS AFFILIATE
MAC and iOS VOICEOVER TRAINING AND SUPPORT
On Jun 25, 2015, at 1:31 PM, Jamie Pauls <jamie.pauls@xxxxxxxxxx> wrote:
I haven't experienced what you are describing, but returning the computer
seems a bit extreme to me. Unless I am missing something here it doesn't
sound like a hardware problem at all.
Sent from my iPhone
On Jun 25, 2015, at 12:04 PM, gracewellness@xxxxxxxxxxxxxx wrote:************
Hello,
Today, while I was practicing keyboard commands using VO-k, the computer
suddenly stopped speaking. I had to turn it off, and when I turned it on
again, it had lost the settings I changed: for instance, voice over was
not activated, it asked me for a password, voice over spoke rapidly
again, etc.
I'm going to return it to the store because I can't trust a computer
that changes the setting by itself. I bought it last week.
Now, my question is: would be wise to buy another macbook air, or is
better to choose another model? Are all mac computers equally good, or
some are better than others?
Thanks for any suggestions,
Rena
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