The windows pc was checked by a technician, and yes, it had a problem, so I
changed it.
Now I called Apple, and they agree that something is wrong.
----- Original Message -----
From: "george b" <gbmagoo@xxxxxxxxxxxx>
To: <mac4theblind@xxxxxxxxxxxxx>
Sent: Friday, June 26, 2015 10:35 AM
Subject: [mac4theblind] Re: Macbook air problems opinions please?
Also do you think it could be operator error, since it was stated had the
same issue with a windows computer a while back? Maybe they need a power
surge protector to protect the device.
-----Original Message-----
From: mac4theblind-bounce@xxxxxxxxxxxxx
[mailto:mac4theblind-bounce@xxxxxxxxxxxxx] On Behalf Of John Panarese
Sent: Friday, June 26, 2015 07:04
To: mac4theblind@xxxxxxxxxxxxx
Subject: [mac4theblind] Re: Macbook air problems opinions please?
Again, it could have been the product of any number or even one single
thing. That’s why I suggest seeing what happens for a few weeks. If strange
things like that continue to happen and you are certain it’s not a case of
an inadvertent keystroke or operation, then taking it back to Apple to
exchange it might be in order. With a new system, though, and when someone
is learning both that system and the screen reader, you have to be patient
and understand that user error certainly occurs. God knows how many times I
did it in the beginning with my old iBook G4 with VO and Tiger.
Take Care
John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, john@xxxxxxxxxxxxxxxxxx
Website, http://www.macfortheblind.com
APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
AUTHORIZED APPLE STORE BUSINESS AFFILIATE
MAC and iOS VOICEOVER TRAINING AND SUPPORT
On Jun 26, 2015, at 8:07 AM, <gracewellness@xxxxxxxxxxxxxx> <gracewellness@xxxxxxxxxxxxxx> wrote:
I called Apple before having this problem and they walked me through setting up the computer, but 2 days later everything was lost. It's impossible that I could change the settings while practicing with the keyboard because it was in training mode. Some years ago something similar happened with a Windows computer. I don't want to run the risk, so I will change it.
----- Original Message ----- From: Sarah k Alawami
To: mack for the blind list blind list
Sent: Thursday, June 25, 2015 3:54 PM
Subject: [mac4theblind] Re: Macbook air problems opinions please?
Actually if you call apple accessibility you might have better luck. They can walk you through setting up your mac, as they kow voice over well, or they should anyway.
Takecare.
Sarah k Alawami: Owner of Alawami Productions, where quality is key.
Check us out at http://alawamiproductions.com
On Jun 25, 2015, at 12:22 PM, David hilbert poehlman <poehlman1@xxxxxxxxxxx> wrote:
this MacBook airs are the new one it is uncommon for setting to be lost but it might be possible that your indexes are corrupted just continue to try and restart it talk to Apple about it do not return it unless they tell you to
-- Jonnie Appleseed With His Hands-on Technolog(eye)s touching the internet reducing technology's disabilities one byte at a time
On Jun 25, 2015, at 14:00, John Panarese <john@xxxxxxxxxxxxxxxxxx> wrote:
I would try setting it up again and seeing what happens. You have time before you can still return it if necessary. It could be several things, but my feeling it is all software. It could be during the indexing of spotlight or some background process. I’d give it a little time and watch it closely.
Take Care
John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, john@xxxxxxxxxxxxxxxxxx
Website, http://www.macfortheblind.com
APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
AUTHORIZED APPLE STORE BUSINESS AFFILIATE
MAC and iOS VOICEOVER TRAINING AND SUPPORT
On Jun 25, 2015, at 1:52 PM, <gracewellness@xxxxxxxxxxxxxx> <gracewellness@xxxxxxxxxxxxxx> wrote:I would try setting it up again and seeing what happens. You have time before you can still return it if necessary. It could be several things, but my feeling it is all software. It could be during the indexing of spotlight or some background process. I’d give it a little time and watch it closely.
Yes, I tried, but nothing happened. When I turned it on again, several settings were changed. This is my first Apple computer, and I don't know how to fix this. I'm concerned about getting a computer that doesn't work properly for any reason.
----- Original Message ----- From: "John Panarese" <john@xxxxxxxxxxxxxxxxxx>
To: <mac4theblind@xxxxxxxxxxxxx>
Sent: Thursday, June 25, 2015 1:47 PM
Subject: [mac4theblind] Re: Macbook air problems opinions please?
Take Care
John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, john@xxxxxxxxxxxxxxxxxx
Website, http://www.macfortheblind.com
APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
AUTHORIZED APPLE STORE BUSINESS AFFILIATE
MAC and iOS VOICEOVER TRAINING AND SUPPORT
On Jun 25, 2015, at 1:52 PM, <gracewellness@xxxxxxxxxxxxxx> <gracewellness@xxxxxxxxxxxxxx> wrote:
Yes, I tried, but nothing happened. When I turned it on again, several settings were changed. This is my first Apple computer, and I don't know how to fix this. I'm concerned about getting a computer that doesn't work properly for any reason.
----- Original Message ----- From: "John Panarese" <john@xxxxxxxxxxxxxxxxxx>
To: <mac4theblind@xxxxxxxxxxxxx>
Sent: Thursday, June 25, 2015 1:47 PM
Subject: [mac4theblind] Re: Macbook air problems opinions please?
This sounds like software and not a hardware issue. When VoiceOver cut out, did you try toggling off and then back on VoiceOver?
Take Care
John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, john@xxxxxxxxxxxxxxxxxx
Website, http://www.macfortheblind.com
APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
AUTHORIZED APPLE STORE BUSINESS AFFILIATE
MAC and iOS VOICEOVER TRAINING AND SUPPORT
On Jun 25, 2015, at 1:31 PM, Jamie Pauls <jamie.pauls@xxxxxxxxxx> wrote:
I haven't experienced what you are describing, but returning the computer seems a bit extreme to me. Unless I am missing something here it doesn't sound like a hardware problem at all.
Sent from my iPhone
On Jun 25, 2015, at 12:04 PM, gracewellness@xxxxxxxxxxxxxx wrote:************
Hello,
Today, while I was practicing keyboard commands using VO-k, the computer suddenly stopped speaking. I had to turn it off, and when I turned it on again, it had lost the settings I changed: for instance, voice over was not activated, it asked me for a password, voice over spoke rapidly again, etc.
I'm going to return it to the store because I can't trust a computer that changes the setting by itself. I bought it last week.
Now, my question is: would be wise to buy another macbook air, or is better to choose another model? Are all mac computers equally good, or some are better than others?
Thanks for any suggestions,
Rena
************
You are subscribed to the mac4theblind mailing list.
The url for this list, where one can unsubscribe or make any changes to their list subscription is:
//www.freelists.org/list/mac4theblind
The list archive is located at
//www.freelists.org/archive/mac4theblind/
All emails intended for the list owner can be sent to:
john@xxxxxxxxxxxxxxxxxx
You are subscribed to the mac4theblind mailing list.
The url for this list, where one can unsubscribe or make any changes to their list subscription is:
//www.freelists.org/list/mac4theblind
The list archive is located at
//www.freelists.org/archive/mac4theblind/
All emails intended for the list owner can be sent to:
john@xxxxxxxxxxxxxxxxxx
************
You are subscribed to the mac4theblind mailing list.
The url for this list, where one can unsubscribe or make any changes to their list subscription is:
//www.freelists.org/list/mac4theblind
The list archive is located at
//www.freelists.org/archive/mac4theblind/
All emails intended for the list owner can be sent to:
john@xxxxxxxxxxxxxxxxxx
************
You are subscribed to the mac4theblind mailing list.
The url for this list, where one can unsubscribe or make any changes to their list subscription is:
//www.freelists.org/list/mac4theblind
The list archive is located at
//www.freelists.org/archive/mac4theblind/
All emails intended for the list owner can be sent to:
john@xxxxxxxxxxxxxxxxxx
************
You are subscribed to the mac4theblind mailing list.
The url for this list, where one can unsubscribe or make any changes to their list subscription is:
//www.freelists.org/list/mac4theblind
The list archive is located at
//www.freelists.org/archive/mac4theblind/
All emails intended for the list owner can be sent to:
john@xxxxxxxxxxxxxxxxxx
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2014.0.4813 / Virus Database: 4365/10098 - Release Date: 06/25/15
