First, don't have Kurzweil 1000 on when you run "sharp Eye? Next, what's the scanner and manufacturer? What's the "scanner Source"? (alt-t s alt-s) What driver is selected, what manufacturer and model of scanner? Finally what's "hold scanner" set to? W. Nick Dotson On Sun, 16 Jan 2005 18:07:39 -0500, Evelyn Weckerly wrote: Hi to both lists, Yesterday I tried to run Goodfeel on a laptop Windows XP home machine that also has k1000 version 9.2 on it. Every time we tried to start Sharp Eye, Kurzweil would try to grab the image and would start to chatter, but Sharp Eye was frozaen on the image. Anyone on either list who has a similar set-up, I would appreciate some contact with. Thanks. Evelyn ** To leave the list, click on the immediately-following link:- ** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** ddots-l-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** ddots-request@xxxxxxxxxxxxx with the Subject:- faq W. Nick Dotson Technical Support Group Senior Support Engineer for Kurzweil 1000 ** To leave the list, click on the immediately-following link:- ** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** ddots-l-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** ddots-request@xxxxxxxxxxxxx with the Subject:- faq